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"Amazing staff, clean and comfortable room, great location!"

"Our 25th wedding anniversary at Jumeirah Zabeel Saray in Dubai was truly the best experience of our lives. My wife and I have traveled all over the world, but nothing comes close to the luxury, comfort, and genuine care we experienced here. From the moment we arrived, the staff made us feel special and welcomed with warmth that felt truly personal. They gave us the best spa day we have ever had and guided us through everything to see and do in Dubai, making every moment effortless and unforgettable. The hotel is beyond stunning, with world-class service, beautiful design, and attention to detail that made us feel like royalty. Every meal and every interaction were filled with kindness and professionalism. I would rate this experience 10 out of 10, and if I could, I would rate it even higher. Thank you to everyone at Jumeirah Zabeel Saray for making our anniversary so memorable. This was more than just a stay, it felt like being part of a family, and we will cherish it forever."

"Room was very clean and well equipped Staff were very friendly, remembering your name at breakfast.. Food was excellent- great choice "

"Excellent service and cleanliness. Great gym."

"The hotel itself was very good customer service and amazing housekeeping. The staff was always helpful, the rooms are nice and clean. The only thing I would say we didn’t enjoy was the location. The area is really busy and has a lot of traffic due to construction but other than that the hotel is great. Some great cafes in the area too! "

"It was a very nice stay. The manager was kind to send a cake in the room, as it happened to be my birthday as well. Excellent location. Right next to Marina walk. Great deals for shisha till 3 AM. Overall, a pleasant stay."

"Illia checked us in by accommodating us with a lovely room and great service. The hotel’s staff are excellent with the guests, I would recommend this hotel for anyone visiting Dubai. "

"Fabulous hotel, the staff are amazing, great restaurants- loved it!"

"Great customer service and great rooms and location "