Find all hotels by P&V in Giaglione

"This is an Italian family ski resort hotel, don’t expect anything luxury. The one positive thing was that the have our dog a very nice welcome bag with treats, dog bowl, poop bags, and a bed. That was very much appreciated, but from there the experience went downhill. First of all, even if you’re a guest you have to pay 25€ for the spa and book a time (no more than 45 minutes allowed). Then the restaurant is basically a cafeteria and the food at the buffet doesn’t stay hot… the à la carte menu has nice presentation but poor quality food. And finally, the room did not come with any water to drink nor anything in the mini bar etc. Very very basic, however that is what you can expect for the price. Staff was either young and arrogant or old and tired… they were nice though but almost none of them speak English. Would not recommend unless you want a cheap family friendly ski resort. "

"Beautiful facilities and good location, however there was a lack of attention to detail from staff. We weren’t told where breakfast was, how to access WiFi, what to do with ski equipment or how to use the spa! "

"Perfect for skiing - next to lift , good ski room and central to all pubs and evening activities "

"Bar wasn’t open. "

"The staff was amazing and very welcoming. Great location."

"Room was very clean and staff very friendly. The breakfast offering is decent similar to most hotels on the continent. The mini bus to the ski lifts is very reliable, I think it would be really great if it ran later into the evening. "

"The room was small , no glasses, spare pillows were damp and the hot water was only just warm , "

"This property from the start to end with staff interaction and hospitality were unprofessional and unwilling to be courteous. The property was poorly lit, dirty, and multiple things were broken. This included a door that could not lock, broken toilet lid, terrible smell in the apartment and soiled linens. "