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"Excellent experience!"

"Based on location and top reviews, I chose this property. The staff was exceptional and extremely friendly, although I experienced an issue during check-in when the representative charged my card $200 without notification. The hotel's cleanliness and safety were impressive. However, the lobby area felt overwhelming due to a large group using profanity and lounging in the space, which security did not address. I found the room's price to be reasonable. Offering complimentary water or beverages would enhance the experience. Overall, I highly recommend this property."

"Great stay, very helpful staff, and close to everything. Stayed 4 nights with family and would definitely stay again. Definitely recommend!"

"The water pressure was amazing. The hot water for the shower lasted forever. The beds were comfortable. The evevators went from the 1st floor to the 34th floor in 5 seconds. Were able to see a partial view of Times Square and EmpireState building. "

"This was my first time staying at the property and everything was wonderful. I got free breakfast during my stay which was a buffet with many options. It’s also walking distance from many convenient stores and restaurants. I love how grand central station was only a block away. I was able to walk minimum distance to the subway and ride to Harlem and Times Square with no problems. Lots of food options late night and not too far from LGA airport. I would definitely come back when I visit again. "

"Great!"

"Clean and great location"

"The location across the street from Lincoln Center, was the main reason for our stay. The hotel’s vibe was buzzy and the decor is very interesting. Rooftop bar was fun and the hotel staff, especially housekeeping, was very accommodating. The place needs som cosmetic upkeep, but we would definitely stay at the Empire Hotel again. "

"Love the staff Tiffany and Potalena nicest individuals ever, so polite and very prompt, anything I asked they were always helpful "