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"Overall the hotel is well located, but I had a disappointing experience during my stay. My family and I purchased a whole pizza from Joe’s Pizza nearby because we wanted to try a classic New York pizza together. When we returned to the hotel lobby, we sat down while ordering drinks from the hotel. However, the staff informed us that we were not allowed to eat there because the pizza was from outside. This felt unnecessarily restrictive, especially since we were guests of the hotel and were also purchasing beverages from their bar. In a city like New York, where visitors often explore local food options, a more accommodating approach would have been appreciated. Unfortunately, this interaction made the experience feel less welcoming than expected."

"Everything is good except for the elevator. Have to wait for a long time."

"The property was clean, the staff was friendly, and welcoming. We had a great time and even extended our trip by an extra day. "

"Kitchen was well equipped, room was clean, only small complaint was that we couldn't control the heat and couldn't open the windows, so it was a little stuffy. However, not so bad that I wouldn't return!"

"Location convenient to Theater District and restaurants. Cable TV was below average. Room service was good and the front desk was helpful."

"Beautiful place to stay. Love the location."

"Great location. Great amenities. Great staff. Great experience! "

"Love this hotel!"

"The staff was over the top helpful and friendly. The bar was a fun place to spend some time and the location is great 10/10 recommend"