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"The room had no view but was clean and had amenities to support a 1 night stay Staff were friendly and efficent cleaning tables ect"

"Staff are lovely and friendly and the hotel is very clean. It's located 10 mins walk from the station in a good central area where there are plenty of bars, restaurants and things to do. We were initially given a room which looked out of the back of the hotel at a concrete wall but when I asked to change to a room with more light and a more pleasant outlook the staff were fab and more than happy to oblige. The room we were given instead had a great view over the city and loads of light and its well worth asking for this when you book. Great checkout time of 12noon today (Sunday). The website did say this hotel has parking but you do need to phone and book this in advance as its limited. We parked in nearby Princes St car park which was 28 pounds for 24 hours and is a 5 min walk away. We would recommend a lovely traditional Italian restaurant nearby callled Giuseppes. Its on the steps up to St Nicholas' Market and was delicious and great value. Also theres a great coffee bar next to the hotel called Fika which again has lovely staff, great coffee, cool decor and it does super tasty breakfast baps as well as sandwiches and cakes. A super stay."

"Rooms were clean and a good size, bathroom nice with a good shower "

"Assigned an unrequested disabled room that was not clean. The room was very warm with no temperature control and there was significant noise from outside. Overall, the stay was uncomfortable and below expected standards"

"This hotel is so dated, poorly kept, and not cleaned to a satisfactory level. We had dirty sheets and dirty coffee cups in the room. The guy on reception was very friendly, it has a good location and free parking, but unfortunate that’s not enough to make me want to return!"

"Went down for breakfast around 10am, and a lot of items were running out, the hot drinks machine were broken, so could only have hot water from a flask which also ran out. The flask said "coffee", so it wasn't clear that was just hot water."

"Location perfect"

"I found the staff very helpful and friendly its a lovely Hotel to stay at"

"Decor old and run down in places, dated and in need of refurbishment. Booked a double room and got the smallest room I can remember by UK standards. Double bed was pushed up against the wall so you could only get in from one side (it was really a single size room with a double bed squashed in!). Breakfast however was good. Overall, as a one night stay for a theatre visit to Bristol, the hotel met our requirements, with a good location, but did not meet our expectations. Car park is right next door, very convenient (£19 for 24 hours) but, as like many other reviews I’ve read, is terribly small with narrower than usual ramps - if you a larger than average car then park elsewhere."