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"Check in/ out was seamless. Staff courteous and helpful. Very convenient to airport and transport to Tokyo."

"We arrived at the hotel after significant travel disruptions caused by a winter storm in Hokkaido. Despite having an Expedia confirmation number, our check-in attendant, Yamashita-san, was unable to locate our reservation. Rather than sending us away, Yamashita-san went above and beyond by securing a room for us while we worked to resolve the issue. We later learned that Expedia had canceled the reservation without notifying us, so we ultimately paid the hotel directly. The professionalism and kindness of the hotel staff are truly second to none. This was not our first stay at Haneda Excel Hotel Tokyu when flying into or out of Japan, and it certainly won’t be our last. That said, we would recommend booking directly with the hotel rather than using Expedia."

"Room spotless small but very good. The restaurant are near it’s walking distance to get to the terminal3 to hotel free shuttle "

"Stayed for one night to rest before leaving Tokyo on a long haul flight home. The warehouse aesthetic and fancy foyer were amazing. Ate at the bar and grill, the food was also delicious. Rooms are clean and spacious. Wish I got to stay longer!"

"Room was really great! Huge comfortable bed, comfortable and has everything you need. The staff was amazing.. I don’t remember the name of the woman who checked me in but she’s going places! "

"Very clean"

"Absolutely beautiful hotel and with a Lawson on property. Great hosts and friendly and professional. Will definitely stay here again"

"Wonderful stay, great service and accessible to many activities."

"Excellent connection to Disney resorts, amazing inclusions and helpful staff"