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H Residences - Apartment Stay Private

4.0 star property
Family-friendly apartment with a fitness center and spa services

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Photo gallery for H Residences - Apartment Stay Private

Exterior
Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Living area | TV, DVD player
Indoor pool, outdoor pool
Lobby sitting area
Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Dryer
  • Pool
  • Washer
  • Barbecue grill

Room options

View all photos for Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Private kitchen | Fridge, microwave, oven, stovetop

Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LED TV
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View | Dining room

Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LED TV
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Map
3113 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 2 min walk - 0.2 km
  • Chevron Renaissance - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Varsity Lakes Station - 21 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Cavill Lane - ‬1 min drive
  • ‪The Avenue - ‬3 min walk
  • ‪Steampunk Surfers Paradise - ‬2 min drive
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Sushi Ave - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

H Residences - Apartment Stay Private

Family-friendly apartment with a fitness center and spa services
This smoke-free apartment building features an indoor pool, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, spa services, and a business center. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a coffee/tea maker, while a TV with cable channels and a DVD player provide a bit of entertainment. Housekeeping is available once per stay.
H Residences - Apartment Stay Private offers 2 air-conditioned accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations include desks. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Gold Coast apartment provides wireless Internet access for a surcharge. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Filipino, Russian

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: WiFi (AUD 40 per stay)
  • Available in some public areas: Free WiFi
  • WiFi has a 4-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Children's pool
  • Crib: AUD 66 per stay
  • High chair
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 99 per stay

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Conference center
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • ATM
  • Grocery/convenience store
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near the airport

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Shopping mall
  • Ecotours nearby
  • Fishing nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snorkeling nearby
  • Spelunking nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 99 per stay
Cribs (infant beds) are available for AUD 66.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 750 per stay
  • A damage deposit of AUD 750 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 40 per stay (4-device limit, rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 66.00 per stay
  • Rollaway bed fee: AUD 99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Apartment Stay H Residences Surfers Paradise
Stay H Residences Surfers Paradise
Stay H Residences
H Residences Stay Private
Apartment Stay H Residences
H Residences - Apartment Stay Private Apartment
H Residences - Apartment Stay Private Surfers Paradise
H Residences - Apartment Stay Private Apartment Surfers Paradise

Frequently asked questions

Does H Residences - Apartment Stay Private have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is H Residences - Apartment Stay Private pet-friendly?

No, pets are not allowed at this property.

How much is parking at H Residences - Apartment Stay Private?

Self parking is free at this property.

What time is check-in at H Residences - Apartment Stay Private?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM–midnight for a fee.

What time is check-out at H Residences - Apartment Stay Private?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is H Residences - Apartment Stay Private located?

This family-friendly Gold Coast apartment building is located near the airport, just steps from Cavill Avenue and Slingshot. Surfers Paradise Beach and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is 7 minutes by foot and Florida Gardens station is 24 minutes.

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H Residences - Apartment Stay Private Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

7.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Joanne Lorraine

Disliked: Cleanliness, property conditions & facilities
The apartment was in a great location with views over Surfers Paradise Beach. The apartment wasn't very clean. Whilst we enjoyed our 4 night stay, we would not stay here again, especially for the price that was charged.
Stayed 4 nights in Jan 2024

8/10 Good

Jastine

Liked: Property conditions & facilities, communication
Great views from the room! Only downside is lack of access to any amenities which is what people mostly care about when going on holiday. The room had a smell to it, almost like there was moisture in the room so we had to leave all the doors and windows open. The fan didn't work in the bathroom either. Communication with the property was quick and they responded promptly.
Stayed 3 nights in Jan 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, room comfort, communication

Unsafe to stay on n

Terrible experience. Mould growing on doors. The constant smell was terrible. When I tried to tell the agent that leases this property, he said no-one else has complained and then began to say they have purchased new kettle and appliances . I note, others have also complained about this. This unit is not safe to stay in. I am also not one to complain. No apology. Very disappointed.
Stayed 6 nights in Dec 2023

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amazing views, poorly stocked for later check-in 4 guests staying and 3 coffee sachets, 3 tea sachets and 4 single milk servings. No pool towels provided and weren’t advised to bring our own, we had to use our shower towels for the pool. No extra linen provided. Can’t contact anyone over the weekend, so if you need anything , or have a question, no one is available. It’s strictly stated NOT TO CONTACT THE HOTEL if you require anything. Deposit was processed and have to wait for refund. Was contacted about not dropping off keys and had to send a photo of the keys that were left on the counter as per instructions. Would not stay again as I felt somewhat led to believe that we were staying at the Hilton, not privately owned apartments that had no affiliation with the Hilton
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and views I wanna give more than 5 stars
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback was the incredibly spongy bed apart from that it’s an amazing apartment.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, great location, perfect apartment.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ocean view is good. Location is in the central of Gold Coast, very convenience.
Stayed 2 nights in Nov 2018