Find all hotels by Independent in Goynuk

"Everything was perfect from day one. Me and my partner stayed at Rixos Downtown for 7 nights. We had the best, the most relaxing time even. The clients experience is extremely luxurious. All staff, starting from the reception desk, restaurant, clients agents, bartenders, waitress and waitresses, cleaners was extremely nice, helpful and especially Anna- client agent, who was looking after us, went above and beyond, an extra mile, to make even our last hours in the hotel the most enjoyable. All hotel was extremely clean. Room was spotless, with incredible, lovely smell. Everything was just perfect and much more. "

"Good location "

"Staff were always friendly and helpful. Food was a good variety and delicious. This hotel strives for perfection "

"Good"

"So much variety in the breakfast and was delicious. "

"Great value, nice staff"

"I had a very pleasant stay at the hotel. The complimentary breakfast was good and well organized. Special thanks to the dining manager for being so friendly and delivering great service throughout my stay!"

"Disappointing Experience – Not Even Close to 4 Stars I recently stayed at this hotel, and I can honestly say it was one of the worst hotel experiences I’ve had. Despite being listed as a 4-star property, it didn’t even meet basic expectations. Service: Upon arrival, there was no welcome or any friendly interaction from the front desk. The staff didn’t speak English, which made even basic communication difficult. This was a huge issue for me, especially when trying to resolve problems with the room. Room Conditions: The room was dirty, with no lights working. After reporting this, the staff eventually came to replace the bulb. The bathroom was in poor condition, with a broken tap and overall filthiness. To top it off, there was no hot water for a day, and we were left without water entirely for a period. Food & Drinks: We booked all-inclusive, but the food and drink situation was a joke. Breakfast had very limited options, and when we arrived at 8:30 AM (with breakfast until 9 AM), they told us everything was finished. There was also no alcohol included in the all-inclusive package; we were only given wine, and any beer or other spirits came with an extra charge. This was a major letdown considering we paid for all-inclusive. Wi-Fi & Amenities: Wi-Fi wasn’t free; we had to pay an additional €5 per day for access, which is not acceptable in this day and age. There were many broken amenities in the hotel, making it clear that maintenance was not a priority. "

"Family friendly"