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"Beautiful hotel around nature "

"The room was poorly cleaned on our first day with stained carpets. There was never anyone around at the pool/sauna desk and nobody could explain if the sauna was included or charged so we didn’t use it. Breakfast was reasonable with good choices. A lot of children staying here so better for families I think. I would say that despite being in the four star section, it was more like a three star. No minibar or room service menu. Pool was enjoyable although the hot tub was filled with children so...