Grabs Vacations

"The hotel has a self check in. Which is totally fine if you don’t have any problems or questions. We got into our room and one of the reading lamps on the headboard was pulled out of the wall and live exposed electrical wires were hanging out. I couldn’t find anyone on the property to tell, so I sent an email with the picture to an email address I found on the website. I got a reply the next morning thanking me for my email. In the meantime, I slept with exposed live wires about 3 inches from...

"Very happy with the hotel grounds and staff. While it is not central, it is a quick ride to the town center. We had a fun stay and I attribute that to the gentleman who checked us in. We were tired from our travels and he helped us make suggestions for dinner. We even had an impromptu FIFA watch party which brought the guests together. The room was super clean, modern and comfortable."

"Very clean and conveniently located. A most interesting check-in procedure. Totally automated, no person there. Coffee and buns available. Very nice."

"Très belle place et vue sur la ville Pas de personnel à la réception Resto sur place vous devez réserver pas de lien avec l’hôtel Le filtre des salles de bain complètement bouché par la poussière Faut avoir une auto pour visiter les environs"

"Nice small hotel with helpful staff, close to altstadt and station."

"This hotel has self check-in and check-out and nobody is around so it’s all a bit strange. There was someone working at the coffee shop at one point but we had no interaction with anyone from the hotel. We went to get a cup of coffee from the amenity station..and there was no hot water or coffee available…and of course the coffee shop was closed. Hard to rate customer service when there is literally no service! It was clean and the bed was comfortable. No real complaints, just a strange...

"We had a junior suite, and it was a great size. The entire hotel is staff-free and automated, which actually made things simple and easy. Plentiful parking, even for larger vehicles, right in front of the hotel. My only complaint is with the Expedia listing. If you follow the Expedia map guide from your reservation to locate the hotel, it will take you to the wrong building, whether you open it in Google Maps or Apple Maps. Just search the hotel on your own. This would not have thrown me so...