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Zermatt Hotel

3.0 star property
Nature lovers find their perfect retreat in this peaceful setting, where garden strolls and visits to nearby Gramado Covered Street create memorable moments.

Choose dates to view prices

Zermatt Hotel in Bavaria welcomes travelers with genuine hospitality and a daily hearty breakfast buffet. Guests relax in the garden, enjoy WiFi, and find family-friendly convenience with a playground. Practical amenities include laundry facilities and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
The current price is AED 110
AED 116 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

1 bedroom, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Dining table
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

1 bedroom, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Air conditioning
Heating
Dining table
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, free WiFi, bed sheets

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Dining table
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

1 bedroom, free WiFi, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Dining table
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, free WiFi, bed sheets

Standard Twin Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Dining table
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Dining table
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Bavaria, a neighborhood in Gramado, is home to Zermatt Hotel. Travelers who have shopping on the agenda can visit Gramado Covered Street and Gramado Central Avenue. Igreja do Relogio and Mini Mundo are also worth visiting. Visit our Gramado travel guide
Map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000

What's nearby

  • Mini Mundo showing rides
    Mini Mundo
    13 min walk - 1.2 km
  • Black Lake Park featuring a garden and a pond
    Black Lake Park
    16 min walk - 1.4 km
  • Sao Pedro Church which includes a fountain
    Gramado Central Avenue
    18 min walk - 1.5 km
  • Sao Pedro Church showing a church or cathedral
    Sao Pedro Church
    19 min walk - 1.6 km
  • Covered street - Gramado, Rio Grande do Sul, Brazil
    Gramado Covered Street
    3 min drive - 1.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    82 min drive

Restaurants

  • Galeto Itália
    9 min walk
  • Château Allemand
    5 min walk
  • La Famille de Gazon
    14 min walk
  • Sopas da Serra
    5 min walk
  • Carlito's Restaurant
    14 min walk

About this property

Zermatt Hotel

Hotel near Gramado Covered Street
Close to Gramado Central Avenue, Zermatt Hotel provides amenities like a free breakfast buffet and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, luggage storage, and a 24-hour front desk
  • Smoke-free premises
Room features
All 78 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • Wardrobes/closets, heating, and daily housekeeping

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Hotel Alpenhof
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  • Free WiFi
  • Housekeeping
  • 24/7 front desk
8.8 out of 10, Excellent, 144 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Frequently asked questions

Is Zermatt Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zermatt Hotel?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Zermatt Hotel?

Check-out is at 11:00 AM.

Where is Zermatt Hotel located?

Located in Bavaria, this hotel is within 1 mi (2 km) of Gramado Gateway, Gramado Covered Street, and Gramado Central Avenue. Mundo Encantado and Black Lake Park are also within 1 mi (2 km).

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Reviews

Zermatt Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 83 out of 138 reviews
Rating 8 - Good. 32 out of 138 reviews
Rating 6 - Okay. 15 out of 138 reviews
Rating 4 - Poor. 6 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

Reviews

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Jovana

Liked: Cleanliness, amenities, property conditions & facilities
Otimo
Stayed 4 nights in Dec 2025

10/10 Excellent

Vanessa V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Stayed 10 nights in Oct 2025

4/10 Poor

Alvaro

Disliked: Staff & service, room comfort
Fomos hospedados em um anexo do hotel que fica 1 quadra quase das instalações, um ambiente mais velho e mal feito, o quarto não ficava escuro para dormir, chuveiro ruim. Garagens apertadas, enfim foi uma hospedagem estranha. Não gostamos. Ponto positivo foi o café da manhã que estava bom e bem servido. Não voltaria lá.
Stayed 1 night in Oct 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa estadia , limpo , excelente funcionários , café da manhã espetacular. Funcionários agradáveis
Stayed 2 nights in Oct 2025

10/10 Excellent

Ulisses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Quarto espaçoso e bem equipado e café da manhã gostoso. Localizado em local muito tranquilo para descanso. Recomendo
Stayed 1 night in Oct 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento incrível, limpissimo , cafe da manhã saboroso. Bem localizado . Recomendo
Stayed 3 nights in Oct 2025

10/10 Excellent

João Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, banheiro limpo. Atendimento muito bom,todos muito prestativos. Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Aldair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito agradável. Limpo e com excelente atendimento do corpo de empregados. Ótimo café da manhã.
Stayed 3 nights in Sep 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo beneficio

Quarto amplo , limpo com aquecimento automático abaixo de 13° e ar condicionado, café da manhã farto com bastante variedade de frutas, pães e bolos equipe simpática e prestativa. De negativo uma porta sempre aberta no fundo do corredor que fica batendo a noite fazendo muito barulho nos últimos quartos , o isolamento acustico dos quartos é muito ruim e o valor cobrado pela água e bebidas dos hospedes. Aconselho a comprar em mercados próximos.
Stayed 4 nights in Sep 2025

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente dos funcionários que atendem café, super atenciosos e educadíssimos!! Acomodações quarto excelente !! Único ponto negativo , aquecimento interno liga numa temperatura abaixo de 13graus, tudo certo , pois fez na noite 4 graus , porém o aquecimento não se mantém, e o barulho de água como se fosse uma cachoeira a noite toda , mesmo sem estar ligado! Bem desagradável! Acionamos recepção mas o problema persistiu!
Stayed 1 night in Sep 2025

8/10 Good

carlos roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo benefício
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos se hospedar, super atenciosos e deixam o quarto impecável. Iremos indicar para todos
Stayed 3 nights in Aug 2025

10/10 Excellent

Ilma Carla

Liked: Cleanliness, property conditions & facilities, room comfort
Foi incrível. Hotel bem localizado e serviço excelente.
Stayed 5 nights in Aug 2025

10/10 Excellent

Samira M. D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei a calefação no quarto!
Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia.

Excelente hotel, tudo extremamente limpo, bom café da manhã, o quarto é amplo, espaçoso, muito limpo, tomadas de fácil acesso e ainda um aquecedor excelente. O banheiro é ótimo.
Stayed 5 nights in Aug 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segunda vez que ficamos no hotel. Camas confortáveis e um ótimo café da manhã.
Stayed 1 night in Aug 2025

8/10 Good

Ederson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Com relação a estadia: Ótimo atendimento, quarto limpo e confortável, café da manhã muito bom. Pontos a serem melhorados: O telefone do quarto não estava funcionando. A pia do banheiro deveria estar entupida, pois a água demorava muito a descer.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quarto com mofo no banheiro, com peças quebradas. No quarto avisa um copo sujo, provavelmente de outro hóspede. A lâmpada do quarto, mesmo apagada continuava clareando o ambiente.
Stayed 1 night in Aug 2025

8/10 Good

Tânia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem situado e atendentes atenciosos. Café da manhã muito bom. Chuveiro e cama ótimos.
Stayed 1 night in Jul 2025

6/10 Okay

Ester Mijaeski dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias em família

Minha primeira vez na cidade e minha experiência foi maravilhosa, pessoal do hotel são queridos, educados, deu um probleminha na reserva do quarto mas imediatamente corrigiram, ambiente limpo, roupas limpas, água com aquecimento, quarto com aquecimento, café da manhã delicioso com várias opções coloniais. Obrigado por fazerem com a viagem fosse maravilhosa, com certeza irei voltar outra vez e indicarei o hotel também
Stayed 1 night in Jul 2025

8/10 Good

Maria Deucelia C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Longe de barulho

Parecia ser uma família que estava a nossa espera.Luzes e aquecedor ligados. Toalhas quentes.Café bom.
Stayed 1 night in Jul 2025

10/10 Excellent

Edilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente! Conforto, atendimento, alimentação!
Stayed 5 nights in Jul 2025

10/10 Excellent

Alzenir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia! Custo benefício excelente!

Excelente estadia! Segura, confortável, bem pertinho da Av. Borges de Medeiros e da Av. das Hortênsias, onde tudo acontece em Gramado! Os apartamentos standard ficam num prédio anexo ao lado do prédio principal onde servem o café da manhã, que é excelente!
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Hotel deixou muito a desejar

Não gostei do Hotel. Pagamos por um quarto dentro do hotel e ficamos hospedados num anexo fora do hotel, onde precisávamos andar pela rua pra chegarmos e não fomos avisados disso, além disso o chuveiro não esquentava, torneiras com água fria, quarto sem aquecedor, um ar funcionando mais ou menos.... num frio terrível de Gramado, o aquecedor era muito importante. O café da manhã foi bom, servia no horário.
Stayed 6 nights in Jun 2025