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"On the plus side, hostel rooms are well maintained and more spacious than you might expect. On the downside, when I visited there were issues with room allocation, and key cards not working, so I had to change room a couple of times."

"The hotel is very new, so everything works, and is clean. The rooms are tiny but well laid-out and organized. The floor is hard, no carpet. This is very good. No smell, no stains. The beds were comfortable. There was no noise, we slept really well. The breakfast is magnificent and plentiful. The staff was extremely helpful and kind, a particular shout-out to Maria F., who was really kind to us at check-in and check-out. Location is great."

"Location was great - Tower Hill underground a 5min walk. The view from our room was incredible -Shout out to Sonja who was very attentive and always have a big smile."

"Excellent stay great location"

"Great hotel, convenient location right near a bus stop that took us to all the attractions we wanted to see. The rooms are small but very clean and exactly what we needed. The breakfast for £8 was delicious and we really enjoyed the unlimited tea and coffee options available. Would stay here again!"

"Although a great location and good value for money I was bitterly disappointed at the ibis London City hotel. The reception staff on the night shifts were extremely unprofessional, chaotic and quite rude. Hema particularly was exceptionally rude. The staff gave my colleague a key to my room which was totally unacceptable for any hotel to do and my colleague walked into my room late at night. Fortunately it was a colleague of mine and not a random person but extremely poor. The night security manager was also extremely unprofessional and made you feel uncomfortable coming into the hotel any time they were working in reception. Extremely poor level of service! "

"Excellent as always, great place to stay around Canary Wharf."

"The staff was friendly and helpful. Room was clean. Drinks and food were good."

"Clean room, great space in the lobby for working, very helpful and nice staff."