Search Aparthotels in Great Lakes

"Floor staff were very friendly. Breakfast was leisurely and well appointed. A very relaxing stay."

"Suites were beautiful and roomy and staff were friendly and helpful. My only two complaints is that there is no hotel bar and the other is that a blanket message went out during my stay basically telling people not to have parties and nobody will be allowed in who isn’t a registered guest (basically don’t go out and bring anyone back). You can always deal with parties as they happen - sending a warning to all guests was kind of off putting and unprofessional for the hotel to do. A highlight for me was the gym and hot tub on the top floor! "

"Pretty disappointed, we were told the water would be off for a bit which was fine we checked in early. Hours after check in the water still orange full of iron and chunks of sediment. The kids couldn’t even have a bath. We also asked for wine glasses to the room and discovered they charge for that. "

"The breakfast was fresh. The staff was wonderful and the room was very comfortable. The greeters/front desk workers were very helpful."

"Byway Market area is very close. Recommend not going there after 2:00 PM due t the homeless and crazy people lurking about. Ottawa should get its act together and clear these "people" out. Hotel is excellent and impressive though, and a must stay if you are coming to the City."

"The staff were courteous,the room was excellent,always a pleasure staying at The Chelsea. ;) "

"I would def say please please clean around the pool where the water runs through on the side the stainless steel could use a nice scrub, doesn't look clean at all."

"Outstanding customer service and rooms are always clean and friendly staff"

"We ended up with the stomach bug while we were on vacation, but the staff was all so responsive and helpful to us - allowing a later check-out time and bringing us bleach wipes. The texting feature was very helpful! "