"Expedia booked me in a smoking room without my knowledge and when we arrived there were no alternatives. Entering our room we immediately saw that someone had been in it. The sheets were messy and one bed was untucked. When we called down to the desk we were told we would be given a set of clean sheets but would have to make the bed ourselves and we would need to come get them. If you are a non smoker you can imagine the smoke was choking in a closed room with windows that are sealed closed....

"They canceled my reservation with no warning or notice, I arrived at the hotel to find out i needed to make other accommodations as they were booked to capacity."