"We stayed at this hotel for five nights and unfortunately had several issues that were never resolved during our stay. The biggest problem was the lack of Wi-Fi in our room. We reported it every day by calling, stopping at the front desk, and even filling out a maintenance request form. Each time we were assured that someone would take care of it, but nothing was ever fixed. In today's world, reliable internet access is as essential as electricity and running water, so this was a major...

"Staff is friendly and very helpful. We had a bad experience at a nearby hotel, booked and no room. The BW staff took us in immediately. We extended our stay to 4 nights we were so happy the way we were welcomed."