Search Resorts in Greater Antilles

"The staff is amazing, really humble and warm people, the when above and beyond providing a good service, but they don’t have all the resources to serve the customers as they expected. The publica areas, stairs , walls and some room doors are not in the best conditions, some of the elevators were broken during my stay. On my check out day I had to go with my luggage from the 4th floor by stairs. I noticed they are building another property next door and not taking care of the main one. I’ll never consider to go back"

"The rooms were clean. The food was great. We upgraded to ocean view which made the view even better "

"Was here for five days! The staff, was very courteous and helpful every time we had questions. The room itself was very clean, staff provided extra items once we needed them. Overall, the hotel property was relaxing, fun and a great time! "

"Excellent cleaning crew, friendliest hotel staff, great buffet"

"Fantastic experience in every way! "

"Everything was wonderful. Beautiful large room and bathroom, with comfortable bed. Cafecito, where we had delicious coffee every day (it is open 24 hours!). Many pools, open till 10PM--wonderful for a night swim, a private island with a free ferry, an addictive waterpark (couldn't pull the kids away!), and delicious food. And the grounds are beautiful. Only problem is that the lines for food could be quite long, and many of the restaurants need reservations. But overall it was a great stay (3 adults and 2 older kids)--we would definitely return."

"Everything was amazing "

"Everything is perfect"

"Although a nice hotel on a decent beach, unless you pay a ton extra for a room on the ocean side, come prepared with ear plugs or you won’t get good sleep. The sound of traffic for a one way road was crazy. I felt like they were driving right next to my bed. Change the city that never sleeps to San Juan. Motor cycles roared all night, and if horns weren’t honking, police sirens were sending warning chirps. Also, the adult pool got hotter and hotter every day. By our last day it was a hot bath. As much as I appreciated the quality of the hotel and staff, I would not plan another stay at this location."