Search Houseboats in Greenvale

"it's horrible, the lobby is always crowded because 2 of the 3 elevators are out of service during our stay, and in the last few days left, the entrance is also closed due to water leaking from the ceiling. overall, the hotel needs big time renovation. the carpets look dirty and worn-off in the hallway. some of the staff is very nice but they look tired too. when the lobby is crowded, management team didn't do anything to help with the queue and it's totally no order while people push around to get on elevator."

"The doors to the sleeping rooms need to be wiped down really well as they are all filthy, but otherwise the inside of the room was clean as were the communal areas. Staff were very kind!"

"Room small and older. The bathroom is small but ok. The wall unit ac heater needed to be adjusted by staff but they were very nice to come up"

"Clean and spacious room. Only issue was that AC was not working."

"AWFUL experience here! Incompetent and rude customer service. Forgot my camera bag, and housekeeper stole it. Management never apologized. They were able to get camera back a few days later, but I was already home and had to drive 5 hours back to get it. Manager is rarely there and doesn't respond to phone calls."

"Good"

"Check in front desk lady Nicole was not pleasant, quite rude actually. "

"Can't understand the negative reviews. We had a lovely 5 nights here and ejoyed every minute. Location is really excellent . We honestly could not fault this hotel, it had everything we needed. We will be definitely going back."

"Parking at 3 min. Staff ok. No bar in the room"