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"The umbrellas were let down around lunchtime everyday which left guest with no shade at the pool. "

"It was a great experience. The staff were all friendly and helpful and the vibe was excellent throughout our stay"

"Friendliness staff I have ever encounter, especially Gabriel. She made sure my son first birthday was just as special to her as it was to me. Mark was very attentive at the bar and knowledgeable. The Jerk hut was very delicious and authentic. I will definitely come back in August. "

"The property was amazing, Regina who is the Mgr, in the preferred area, continuously check in on us to make sure everything was to our liking. Customer service was phenomenal."

"Excellent experience the property is modern and clean. the pool was really good without ever feeling crowded. There was a wide choice of restaurants with good quality food across the board. The beach was not this hotel's strongest point."

"Perfect! My only gripe is the food was not great... but it was okay."

"I loved it nice place I would go bck again but one thing they need to have iron. Cuz the the steamer was not working for me massed up my hole shirt I payed a lot of money for. But over all I love the hotel I rate it 10 across the boards"

"My husband and I visited for our honeymoon/one year wedding anniversary and had the time of our lives! The location is a huge plus if you’re hoping to be near the airport, it’s only about a 5 minute drive. The grounds are very well maintained and the staff were friendly and helpful! We had a tower room facing the pool and the views were breathtaking! We appreciated the nightly entertainment, which we could enjoy from our balcony or next to the pool. The piano bar is a must, the pianist was incredibly talented and knew any song you threw at him! As a vegetarian I was impressed by the food selection. The beach bar & grill was super convenient and tasty, and the buffet offered several regional dishes as well as the classics like mac and cheese and mashed potatoes. The vegetable soup in particular, while it may not sound like anything special, was some of the best soup I’ve had! We also dined at the Italian restaurant on our anniversary and it made for a very romantic setting. The two private beaches aren’t huge but it makes for a more intimate and relaxed vibe. We enjoyed the dj who entertained on the beach throughout the day with games and music. We also enjoyed snorkeling one of the days and saw several tropical fish along the rocks. This hotel offers some of the best sunset views and it was an overall great stay. I’d highly recommend this all inclusive for anyone wanting to visit Montego Bay without breaking the bank. "

"This is my 3rd RIU to visit and they are all beautiful properties. Great amenities, love the shows. "