"I loved this hotel! All brand new, great layout with a little "office" separated from the bedroom. It was much better than I anticipated. The staff was very kind and helpful, but could have been more descriptive of where we caught the shuttle to the U of M game. He just pointed and said "over there at the Kensington." But walking over there at night, we didn't see where the line was for the shuttle and had to go inside and wait for a long time to talk to the desk clerk there before we got an answer. He should have known and told us exactly where to go. (Also, couldn't see the sign "Kensington" on the side of the hotel at night, so we weren't positive that was the right hotel, given the vague "wave" in a general direction. Also, amazing that there was work out equipment in the room! But there were NO INSTRUCTIONS! We both work out, but at a gym, so this at-home equipment was new to us and we had no idea how to use it. You should include instructions somewhere obvious for the work out equipment. But overall, LOVED this hotel and will likely return if I have another Michigan game to attend!"