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"Great stay. A little warm in communal areas as no aircon. But nice hotel "

"The room requested was available for us, clean with comfy beds. Nice touch all nibbles and drinks were complimentary. Have stayed at this hotel on two other occasions, it did not disappoint. "

"Lucked out with this choice whilst being old it was clean the staff were amazingly helpful and it was close to everything. "

"stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel"

"Warm welcome and beautiful room. Ate lunch in the Nelson bar on my own while waiting for partner to arrive and was made to feel comfortable and welcome. Same waiter on the evening - George. He was chatty funny and even sung for us - a fabulous member of staff. The room was beautiful and spa experience was fabulous. We especially enjoyed the live piano music on the evening with a cheeky cocktail or two! Will definitely stay again! "

"A lovely hotel with great staff. Rooms are a little tired, however, that is part of the charm"

"Location is perfect and a nice walk into the main shopping area. Lots of local restaurants and bars and very close the the race course if you are visiting for the races. Hotel its self is very good and the gym is perfect for what I needed it for on the move. "

"Loved staying here, very clean and tidy and great for the kids. Lovely breakfast and evening meal in the restaurant. Nice and quiet and a fantastic location. Only downside was the lift wasn’t working. Managed fine up two flights of stairs but with the kids and their many bags it would have been easier in the lift. And there was a slight gap under the shower screen so the bathroom floor ended up a little wet after a shower."

"Great stay been here twice before Staff very friendly Fantastic breakfast the staff were great couldn’t do enough for you and very friendly"