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Hotel Royal Palace

3.0 star property
Hotel in Guatemala City with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Royal Palace

Superior Double Room | 1 bedroom, premium bedding, desk, iron/ironing board
Reception
Reception
Front of property - evening/night
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included
The current price is AED 398
AED 554 total
includes taxes & fees
3 Sep - 4 Sep

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
TV
Separate bedroom
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
Cable channels
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Twin Room

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, desk, iron/ironing board

Superior Double Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, premium bedding, desk, iron/ironing board

Superior Triple Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, desk, iron/ironing board

Superior Twin Room

Highlights

Balcony or patio
TV
Ceiling fan
Premium bedding
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Superior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
6ta Avenida 12-66, Zona 1, Guatemala City, 1001

What's nearby

  • Guatemala City Hall - 16 min walk - 1.4 km
  • Estadio Nacional Mateo Flores - 17 min walk - 1.5 km
  • U.S. Embassy in Guatemala - 4 min drive - 3.6 km
  • La Aurora Zoo - 5 min drive - 4.7 km
  • Paseo Cayala - 7 min drive - 3.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪Los Tres Tiempos - ‬5 min walk
  • ‪San Martin - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬2 min walk
  • ‪Taco Bell Paseo La Sexta - ‬1 min walk
  • ‪Restaurante Bamboo China - ‬4 min walk

About this property

Hotel Royal Palace

Hotel near Paseo Cayala
At Hotel Royal Palace, you can look forward to laundry facilities, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
Room features
All 71 rooms boast comforts such as premium bedding, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

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9.2 out of 10, Wonderful, 21 reviews
The price is AED 217
AED 325 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Helechos
  • Salamandra

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 20 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Best Western Royal Palace Guatemala City
Best Western Royal Palace Hotel Guatemala City
Hotel Royal Palace Guatemala City
Royal Palace Guatemala City
Hotel Royal Palace Hotel
Hotel Royal Palace Guatemala City
Hotel Royal Palace Hotel Guatemala City

Frequently asked questions

Is Hotel Royal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Royal Palace?

Self parking is free at this property.

What time is check-in at Hotel Royal Palace?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Royal Palace?

Check-out is at noon.

Does Hotel Royal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–6 PM on request. A fee of USD 20 per vehicle applies.

Where is Hotel Royal Palace located?

Located in Zona 1, this hotel is steps from Church of St. Francis and Museum of Invisible Musicians. Museo de Musicos Invisibles and Constitution Square are also within 10 minutes.

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Hotel Royal Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 146 reviews
Rating 8 - Good. 40 out of 146 reviews
Rating 6 - Okay. 25 out of 146 reviews
Rating 4 - Poor. 6 out of 146 reviews
Rating 2 - Terrible. 7 out of 146 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located there is a lot of stores and restaurants with in a walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra I

Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 4 nights in Jun 2025

4/10 Poor

DANIEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor location
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walkable to shopping, restaurants to Catholic church, National Palace, museums and Metropolitan Cathedral Church. Also close to Elektra store in case you need to exchange money. Close to airport about 25 minutes depending traffic. The staff was very nice, thanks Heidi and Evone.
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.
Stayed 2 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, to go shopping , restaurants, and go to see the downtown
Stayed 2 nights in Oct 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed pretty much my stay. It was clean and well maintained. It only needs some bars to hold in the shower and in the toilet. The toilet is low
Stayed 2 nights in Dec 2024

10/10 Excellent

Ezequiel

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location in Zone 1. Able to walk every where and felt very safe.
Stayed 1 night in Sep 2023

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in clean place
Stayed 2 nights in Jan 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to historic center, no breakfast,

For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.
Stayed 2 nights in Apr 2023

6/10 Okay

Carlos

Poor customer service at reception
Stayed 1 night in Mar 2024

6/10 Okay

gilmar

Liked: Cleanliness
NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.
Stayed 1 night in Nov 2023

2/10 Terrible

Leonel

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Elba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Aralet

Stayed 1 night in Apr 2025

10/10 Excellent

Mariluz

Liked: Amenities
Nice location!
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Stayed 1 night in Apr 2025

4/10 Poor

Shirley Zulema

Disliked: Property conditions & facilities
Las camas estaba horribles hasta los alambres de la cama se podían sentir no tiene aire acondicionado para el precio es muy horrible
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rolando vasquez

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel war ok. Ist mit 3 Sternen bewertet. Mehr ist dann nicht zu erwarten. Gebäude etwas in die Jahre gekommen. Warmwasser hat sehr lange gedauert bis es warm war. Kein Safe Box im Zimmer.
Stayed 2 nights in Jan 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024