InterContinental Real Guatemala by IHG

Property class: 5 and above

Choose dates to view prices

Located close to Plaza Fontabella Shopping Center and Oakland Mall, InterContinental Real Guatemala by IHG provides a free daily manager's reception, a terrace, and an art gallery on site. Indulge in a massage, a body scrub, and reflexology at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AED 555
AED 721 total
includes taxes & fees
18 Oct - 19 Oct

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 16 of 16 rooms

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Classic Room, 2 Double Beds, Accessible

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

1 King Classic

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 Double Classic

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

Premium Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

1 King Premium High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

1 King Premium City View High Floor

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 Double Premium High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

1 King Classic City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Junior Suite, 1 King Bed, Club Lounge Access

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 Double Classic City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, InterContinental Real Guatemala by IHG is in the entertainment district and near the airport. Travelers eager for a bit of culture can stop by Popol Vuh Museum, while those who have shopping on the agenda may want to visit Plaza Fontabella Shopping Center and Oakland Mall. Traveling with kids? Don't miss La Aurora Zoo. Explore all the area has to offer with mountain climbing and ecotours. Visit our Guatemala City travel guide
Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    10 min walk - 0.8 km
  • An elephant standing in a rocky enclosure with a water feature and painted rock walls.
    La Aurora Zoo
    14 min walk - 1.2 km
  • Avenida La Reforma
    3 min walk - 0.3 km
  • Plaza Fontabella Shopping Center
    3 min walk - 0.3 km
  • Embassy of Mexico in Guatemala
    11 min walk - 1.0 km

Getting around

  • La Aurora Intl. Airport (GUA)
    13 min drive

Restaurants

  • San Martín
    2 min walk
  • Restaurante La Poza
    2 min walk
  • Tanoshii
    1 min walk
  • McDonald's
    1 min walk
  • Maya Lounge
    1 min walk

About this property

InterContinental Real Guatemala by IHG

  • Luxury family-friendly hotel near Plaza Fontabella Shopping Center
  • Located close to Oakland Mall and Europlaza, InterContinental Real Guatemala by IHG provides a free daily manager's reception, a terrace, and an art gallery on site. Treat yourself to a massage, a body scrub, or reflexology at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with sun loungers
    • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
    • A gift shop, bicycle parking, and a 24-hour front desk
    • Concierge services, a porter/bellhop, and an elevator
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 239 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Highchairs, childcare services, and free infant beds
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Bathrooms with rainfall showers and deep soaking tubs
    • 48-inch LED TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,186 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 30 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GTQ 160.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Real Guatemala by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on 18 October 2026 start from AED 555, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Real Guatemala by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of GTQ 1200 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–3:00 PM for a fee.

What time is check-out at InterContinental Real Guatemala by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Real Guatemala by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 5:00 AM–11:00 PM on request. A fee of GTQ 144 per vehicle applies.

Where is InterContinental Real Guatemala by IHG located?

This family-friendly Guatemala City hotel is located near the airport, within a 15-minute walk of Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 726 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, staff friendly, good breakfast buffet, rooftop and swimming pool really beautiful and gym good machines
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the InterContinental Guatemala City. The hotel was clean and comfortable, with a nice pool and friendly, helpful staff. The location was convenient and close to restaurants and other attractions. I would stay here again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in zone 10 allowed us to enjoy Guatemala City safely. The staff were possibly the most helpful staff of any hotel I’ve stayed in, really a credit to the hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very nice and located in the safest district in Guatemala City. The lobby is beautiful and the views are incredible from upper floors. The rooms are well appointed and clean, though ours was short on towels. I had to call twice just to get enough towels for my group to take showers. The restaurant is excellent and the service was attentive. I will say the staff as a whole isn't the friendliest, or the most service oriented. The front desk in particular. If you want to feel safe and stay in a nice place, its a good choice. Customer service could use improvement, especially since its a highly rated hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean! Modern! And the food at the market restaurant amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the different restaurants onsite
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and service was great!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were fantastic and helpful!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, lot of places to go inside the hotel, dinner, bar, etc. Staff willing to help.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
My stay was great, spent my birthday & New Years at the property and i have no complaints. The staff were great , food was great , location was great . i definitely will be returning .
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the amenities, the cleanliness. Everything was beautiful.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, the staff is very helpful and close to the airport
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Nice room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a good family oriented hotel. Close to different restaurants and different restaurants inside the hotel.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is always the best choice, close to the airport, neat environment, Restaurants offer great food choices.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the restaurant was very good
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the lobby is just spectacular! Loved the rooms, the service the food, and perhaps the best gym I have seen in a hotel. There are a lot of restaurants around.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service was excellent!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and brand new facilities l, and we had a great time resting over the weekend topped off with a wonder breakfast
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, very close to the airport. Has a small sauna and swimming pool and hot tub which were great. Also has many restaurants, so you can stay inside the hotel if you don't want to go out.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Our stay was good , Friendly and help full staff. Nice Breakfast.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice hotel to stay in while visiting family! Walking distance to everything, easy uber rides to Cayala, great food/drinks on the 5th floor! Pool and jacuzzi were amazing with heated pool and large 8 person jacuzzi. Would definitely recommend.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is considered the best hotel in the area and very safe. The breakfast is world class.
Stayed 3 nights in Mar 2024