"We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking...
"Receptionist who checked us in was good, but rest of staff not welcoming at all. Room upgrade was ok but seemed unfinished or lack of furniture. Views on the mountains are amazing, If you can cover your sight and unsee all the trash around the property. Breakfast was quite good. Spa and swimming pool is available for extra charge but affordable. Can become an amazing hotel."
"+ve great location , very homely and nice.
-ve : payment was made through Hotels.com but the receptionist staff asked the guest to pay again at checkin. Embarrasment could have been prevented if the reception staff were made aware about prepaid bookings."
"The room had a very pungent odor and we had request to change it. But the staff was very reluctant to do so.
Overall it was probably the worst hotel I stayed in years.
Everything is either broken or dysfunctional and when you ask for replacement the staff attitude is very aggressive. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Commune with nature and explore the great outdoors at Sadzele Peak during your travels in Kazbegi. Discover the area's restaurants or seek out the ski slopes.
"Receptionist who checked us in was good, but rest of staff not welcoming at all. Room upgrade was ok but seemed unfinished or lack of furniture. Views on the mountains are amazing, If you can cover your sight and unsee all the trash around the property. Breakfast was quite good. Spa and swimming pool is available for extra charge but affordable. Can become an amazing hotel."
"Was nice little hotel with great view and a stone’s throw to the ski lift and ticketing. You can even ski down to it and back to the hotel but was too late in the season for that. Maybe next time. Staff was friendly dinner with a view was good. Great view from the room and good water pressure. Clean water to drink right out of the tap."
"George, Saba, and Ucha made everything perfect. Expect the best in class guest experience at Tsiga. They went above and beyond in every single aspect. Room service was top notch, just one call and they are at your door. They provided free pick/drop service to the ski lifts. Good breakfast. We even rented our ski gear for half the price here. "
"Receptionist was not giving a single fu*k about our requests. We had booked standard room with king size bed. They gave us basic room with 2 single beds. When we asked the receptionist, she told us she's just receptionist, she doesn't know anything. Later they asked the housekeepers to put combined cover on 2 beds and they made it look like a single bed. Water was not provided, unless explicitly asked. Rooms smellls with horrible toilet smell. There are no lifts. You have to drag your luggage to basement floors, no one will help you. There's no coffee, mini bar, fridge, spoons in the room. Kettle wss dirty and rusted. There's no jet spray in toilet. Any requests made to receptionist was resulting in a ghosted reply. Her answer was always I don't know anything I am just a receptionist. The breakfast was poor, bread, eggs and some salad. Coffee is not free. You have to pay 9GEL for it. Hotel is nothing but hostel building developed on a nice view and management is given to people who don't have any knowledge of management. Doesn't deserve to be single star hotel.Wouldn't recommend it to anyone!"
