Search Cabin Rentals in Guilsborough

"Receptionist at pre check in was a little abrupt. My room wasnt clean and i had to ask for tea, then had to ask for milk. Bar staff friendly "

"Your staff, from reception [Olivia] to bar staff and bar manager were so helpful and kind. We also met a couple of other staff members [new there, from your other hotel]. Such lovely people. We wnjoyed speaking with everyone and getting insight about the manor."

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."

"No warning about the jacuzzi not working, I was not best pleased about this. I came last year it was working, but I don’t think I’ll stay there again. "

"Had a fantastic stay at the hotel, really enjoyed it and the location. One thing I would say is they need to keep an eye out for when people want a drink at the bar, often stood endlessly waiting for staff to appear."

"."

"Hotel itself was ok, the security guy pal was awful rude and very intimidating Would put me off staying at the hotel again We complained about this to hotel manager she did eventually sort out issue but pal the security guy still would not apologise for his actions"

"All I can say is that the hotel is very plush. Staff great and breakfast was delicious. Rooms very comfortable. Would recommend 👍"