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"Breakfast was delicious, room was clean, location was convenient, and staff was nice!"

"The suite we had was great with 2 bathrooms and plenty of sleeping areas. "

"Two years ago we stayed there. It was in poor condition then, but the staff was kind and the facility was clean. We just stayed for our second and last time. Staff was the opposite of friendly, and not clean in the least. It was not cleaned before we our stay (though the beds were made). The pool chairs were all broken so we don’t swim, and they no longer include breakfast despite what it says on their amenities. We had a room with three separate beds; no hangers for clothes, no table, no chair. The remote for the TV don’t even work. It was a short stay that goodness, otherwise we would have left early. Must be under new management from previous visit. Do not recommend."

"Staff was great!"

"Breakfast was extremely crowded with limited seating and frequent shortages. Omelet lines were 10–15 people deep and ran close to tables. Bacon appeared only once in 5 days. Guests were frenzied. Milk dispensers were out all stay, and cups, plates, and utensils were often unavailable, with 5–10 minute waits. Overall, breakfast was chaotic unless you arrived at 7am. The location and outdoor seating overlooking the street, park, and beach are the best features. The pool is very small, on the second floor, and consistently overcrowded and cloudy with minimal sunlight. Towels and a small dining area are available. We paid for a private balcony but were placed in a standard room due to overbooking while still charged the premium rate. After moving, our balcony connected to a restaurant patio; stepping beyond it led to staff stopping us, which felt overly aggressive. Live music on patio until 10pm made relaxation difficult. The bathroom had a broken lock and shower handle, causing flooding. No room service was provided, despite request, and we relied on pool towels most of the stay. Each hallway had ice and filtered water dispenser in convenient location. This was a nice feature. The beds were comfortable, rooms were clean and well organized. Keypad safe available. Using valet parking for $15/day was convenient. Sometimes we waited 20 min for vehicle. Overall, while the location is excellent, the experience did not match the premium price or expectation. "

"Very clean and well stocked. I do recommend buying your own tp n paper towels tho, it's sand paper. Very easy check in and out. Fast response for maintenance or service, simple text. "

"Great"

"Yes"

"Beautiful updated home with all the amenities you could possibly want. Clean and fully stocked. Great location, beautiful private beach, awesome pool, and close proximity to all Gulf Shores has to offer. "