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"Banu the guest service manager was extremely helpful she is very knowledgeable and resources. She spoke great English, we had a slight issue with dinner but Banu remediation the situation in an exceptional manner. The pool and jet ski was amazing. Highly recommended. "

"ovia mobile We recently stayed at this hotel and had a lovely experience overall. The location is excellent, with plenty of restaurants and shops along the street. It’s just a 15 to 20-minute walk to the cruise terminal and the Grand Bazaar, where you can find lots of great items at affordable prices. We loved walking by the seaside every day and watching the cruise ships come and sail away. We arrived after an overnight flight from the UK, landing in Izmir at 5 a.m. and reaching the hotel in Kusadasi around 10 a.m. We were so grateful that they allowed us to check in early, which gave us much-needed rest. Our return flight was in the evening, and they also let us check out late, which was much appreciated! The room was well-equipped with shampoo, shower gel, and conditioner, though the conditioner was empty throughout our stay. We didn’t bother mentioning it since I had my own, but it’s worth noting. We also had bathrobes, which was a nice touch, although they were taken away a day before checkout, which wasn’t ideal. We didn’t use the TV as it only had one English channel—BBC News. It would have been great if the TV was a smart one so we could connect our devices and watch Netflix or Prime on a larger screen. Our room was on the ground floor with access to a small shared pool, which we loved. We used it frequently and enjoyed the privacy since we never ran into other guests. The room was quiet, and the bed and pillows were incredibly comfortable, ensuring we slept well."

"If we ever come back to Kusadasi we will definitely choose this hotel again. We can not thank the staff enough for how friendly and helpful they have been to us. A small babybed was arranged for our boy and was very comfortable. The place is clean, fancy and cozy at the same time. Suitable for all kinds of travelers Thank you dear staff, you all are doing a great job. One point of improvement I could think of is cleaning the room inbetween the stay, we were there for 5 days. But am sure if we had asked it would have been done. Thank you again and God bless you!"

"Facilities are fantastic - great for families. Waterpark, beach, food options, rooms are great. Only two things to mention, sometimes there is a rush and hard to find a suitable seat during peak dinning times. Uphill walk to our room could be a bit much when tired. Highly recommend, fantastic hotel."

"Had to book an alternative hotel as the conditions were horrible. Definitely not what was described or anything like the photos on Expedia. The hotel room was dirty, plugs hanging from the walls, the mirrors were broken and there were water stains on the walls. The staff were not helpful at all. Plus, I booked an all inclusive stay at this hotel and It is definitely not an all inclusive hotel! So disappointing, it took a full day of my vacation away. "

"Amazing hotel, the staff were so attentive and friendly "

"We missed our cruise ship in Athens Greece and were flown to Izmir airport. Ilayna hotel took care of our transfer from the airport to Kusadasi. We were so impressed by the service, friendliness of the staff and how they went above and beyond to make sure all our needs were met. They directed us to restaurants and the market and arranged a taxi for our trip to the cruise ship pier. The breakfast buffet was top notch. In all of our worldwide travels, we have never had such delicious food. Far superior to any hotel or even cruise ships. We would love to visit kusadasi again just to stay at this fabulous hotel!!!"

"Amazing, staff very welcome and especially kids club staff was great! "

"Another excellent stay at this hotel. Perfect location, clean rooms, easy check in….very good hotel."