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Grand Hotel Haikou (Managed by Accor)

4.5 star property
Luxury retreat surrounded by lush gardens offers scenic views of Hainan West Coast Golf Course and rejuvenating experiences for travelers

Choose dates to view prices

Grand Hotel Haikou overlooks the West Coast Golf Course, offering luxury with golf access, a poolside bar, and a spa with hydrotherapy treatments. Enjoy golf and relax in the peaceful garden. Previous guests consistently praise their stay experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 287
AED 335 total
includes taxes & fees
27 May - 28 May

About this property

Grand Hotel Haikou (Managed by Accor)

  • Luxury family-friendly hotel near Holiday Beach
  • Located close to Hainan West Coast Golf Course, Grand Hotel Haikou (Managed by Accor) provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the 3 outdoor hot springs or the sauna. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), hot springs on site, and an outdoor tennis court
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Room features
  • All 320 rooms feature comforts such as furnished balconies and pillow menus, as well as perks like air conditioning and bathrobes.
  • Extra amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • 40-inch TVs with cable channels
    • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pool
  • Spa
  • Parking included
  • Restaurant
8.4 out of 10, Very Good, 130 reviews
The price is AED 272
AED 317 total
includes taxes & fees
21 May - 22 May
Hilton Haikou
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from May 6 2026 to June 6 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from May 6 to June 6:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults, and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Grand Hotel Haikou (Managed by Accor) have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM. One of the pools is closed seasonally each year from May 6 to June 6. One of the pools will be unavailable from May 6 2026 to June 6 2026 (dates subject to change).

How much does it cost to stay at Grand Hotel Haikou (Managed by Accor)?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Haikou (Managed by Accor) on 27 May 2026 start from AED 287, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Haikou (Managed by Accor) pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hotel Haikou (Managed by Accor)?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Haikou (Managed by Accor)?

Check-out is at noon.

Does Grand Hotel Haikou (Managed by Accor) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Grand Hotel Haikou (Managed by Accor) located?

This family-friendly Haikou hotel is located on the boardwalk/promenade, 2 mi (3.2 km) from Holiday Beach, and within 6 mi (10 km) of Hainan West Coast Golf Course and Meishi Mayflower International Golf Club. Haikou Arcade Street and Huoshankou National Geopark are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

Reviews

Verified

10/10 Excellent

Jeng Wave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice and service very good
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is good but the beach is not easy for swimming I have a seaview suite and the view is unforgettable. Concierge and front desk staff very helpfull. This is a peaceful place that I sure wamt to come back again for relaxation. Hotel WiFi a little weak. Better get a data card.
A view from my room
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

标准的老派星级酒店

整体来说还是很不错的
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

eizo

Disliked: Property conditions & facilities

设备很旧服务也差

虽然是五星级酒店，但是这边餐厅的经理（穿黑色上衣和黑色短裙的）服务态度超级不好，这次的体验感超级不舒服。
电视机很老很小
Stayed 1 night in Jan 2022
Verified

8/10 Good

eizo

Liked: Cleanliness, staff & service

設備が古い

設備はとても古い。テレビはとても小さく古いタイプ。周辺の環境も悪く食事に行くのも大変困る場所。清掃係の王小丽さんはすごく丁寧に清掃してくれた事が救い。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with sea views

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

ZHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好酒店

很好的住宿体验
Stayed 1 night in May 2020
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很好
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好棒啊

好棒
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太棒了

很棒
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味，後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel but service is lacking

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间整洁，风景好，服务好

优点： 1.房间大（50平米），有个大阳台，面对大海，风景一流 2.酒店设施好，比较新，房间带浴缸和淋浴间 3.服务好，入住快 4.房间整洁，床铺舒服，布局合理 5.酒店对着大海方向有一个小沙滩，可以下海游泳 缺点： 离市区有点距离，附近没啥吃的，海口打车还真是贵
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Kheng Hiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property next to the beach

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近没有好餐厅
Stayed 1 night in Jan 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the class of Shangri-La you would expect

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too far from old town.

Really great stay. Beautiful surrounding, great staff. Nice view.
Stayed 7 nights in May 2018
Verified

10/10 Excellent

chincheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience at an affordable 5 star hotel

很好的住宿經驗, 清潔有規律, 服務周到滿意, 提前入住與升級, 有機會會再住.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

NIce Hotel But Too Far from CBD

Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly and high professional service. highly recommended.
Verified

8/10 Good

Cho Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not convenient

Nice 5 star Hotel, but it’s a bit far away from town, nearly nothing around here.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的酒店，但沒有海灘

香格里拉酒店，五星級水準，什麼都非常好，可惜海口真沒什麼好玩，所以一直待在飯店也是不錯的選擇，但沒有規劃海灘區，不過室外室內泳池很大也很好的。