Sheraton Haikou Hotel

Property class: 4.5

Choose dates to view prices

Located close to Holiday Beach and Hainan International Convention and Exhibition Center, Sheraton Haikou Hotel provides a grocery/convenience store, a terrace, and a shopping mall on site. For some rest and relaxation, visit the 6 hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Enjoy the gym, as well as activities like basketball. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 317
AED 370 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Balcony, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of greenery.

Room, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, Balcony, Garden View

A hotel room with two beds, a desk, a chair, a table, and a TV.

Room, 2 Twin Beds, Balcony, Garden View

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony, Ocean View

A hotel room with a bed, a desk, a TV, a chair, and a balcony with a view.

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, Balcony, Ocean View

A hotel room with a large bed, a chair, a desk, and a view of the ocean through a balcony.

Room, 2 Twin Beds, Balcony, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a TV, a balcony with a pool view.

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds, Ocean View

A hotel room with two beds, a desk, a television, and a balcony with a view of the ocean.

Superior Room, 2 Twin Beds, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a bed.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 2 Bedrooms, Ocean View

A modern hotel room with a balcony, a sofa, a chair, a coffee table, and a TV.

Grand Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 131 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Grand Suite, 2 Bedrooms, Balcony, Ocean View

A hotel lobby with a sofa, a wooden console table with three decorative vases, and a dining area with a table and chairs.

Grand Suite, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 132 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View

A hotel room with a large bed, two bedside tables, a chair, a small table, and a balcony with a chair.

Premier Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • 176 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

A spacious hotel lobby with a modern design, featuring a central seating area with sofas and a dining table, surrounded by a large mirror and decorative plants.

Presidential Suite, Multiple Beds, Balcony, Ocean View

  • Ocean view
  • 352 sq m
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Family Suite, 2 Bedrooms, Ocean View

A hotel room with a bed, a TV on a wooden stand, and a balcony with chairs.

Family Suite, 2 Bedrooms, Ocean View

  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located on the boardwalk/promenade, Sheraton Haikou Hotel is in Xiuying neighborhood and is connected to a shopping center. Hainan International Convention and Exhibition Center and Holiday Beach are two other places to visit that come recommended. Looking to get your feet wet? Water skiing, sailing and surfing/body boarding adventures can be found near the property. Visit our Haikou travel guide
Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • An aerial view of a coastal area with a large estate, a golf course, and a small island in the sea.
    Holiday Beach
    13 min walk - 1.1 km
  • Hainan West Coast Golf Course
    5 min drive - 3.7 km
  • Hainan International Convention and Exhibition Center
    7 min drive - 4.7 km
  • Meishi Mayflower International Golf Club
    8 min drive - 5.1 km
  • Haikou Arcade Street
    22 min drive - 21.2 km

Getting around

  • Haikou (HAK-Meilan Intl.)
    45 min drive

Restaurants

  • 每日维C·鲜榨果汁
    18 min drive
  • 星巴克
    4 min drive
  • 然太白
    18 min drive
  • 湖南菜馆
    8 min drive
  • Happy Coast - 欢乐海岸
    5 min drive

About this property

Sheraton Haikou Hotel

  • Luxury family-friendly hotel near Holiday Beach
  • Located close to Hainan International Convention and Exhibition Center, Sheraton Haikou Hotel provides a grocery/convenience store, a terrace, and a shopping mall on site. For some rest and relaxation, visit the 6 hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Enjoy the gym, as well as activities like basketball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Free self parking
    • Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
    • Hot springs on site, express check-out, and express check-in
  • Room features
  • All 341 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Children's slippers and free infant beds
    • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
    • Rainfall showers, shower/tub combinations, and free toiletries
    • 42-inch HDTVs with satellite channels
    • Balconies, separate dining areas, and recycling

Similar properties

A modern lobby with a curved sofa, a round coffee table, and a central art installation.
Hilton Haikou
Longhua
  • Pool
  • Spa
  • Parking included
  • Restaurant
8.4 out of 10, Very good, 132 reviews
The price is AED 254
AED 296 total
includes taxes & fees
25 Oct - 26 Oct
Hilton Haikou
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Frequently asked questions

Does Sheraton Haikou Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Haikou Hotel?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Sheraton Haikou Hotel on 25 October 2026 start from AED 317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Haikou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Haikou Hotel?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Haikou Hotel?

Check-out is at noon.

Where is Sheraton Haikou Hotel located?

Offering direct access to the beach, this Xiuying hotel is on the boardwalk/promenade and within 3 mi (5 km) of Holiday Beach and Hainan International Convention and Exhibition Center.

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Reviews

Sheraton Haikou Hotel Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 15 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely resort atmosphere!!
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Limite pour avoir des informations.
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Haikou

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Stayed 4 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
房间隔音较差。
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Stayed here for business

The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去看花花演唱會選了這家，很漂亮的酒店
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Disliked: Staff & service

little bit disappointed for the chain of Sheraton

well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

泳池太捧了

很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Spacious building, beautiful hallway, nice beach, beautiful street!
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities

Zur Zeit Renovierungsarbeiten, unerttäglich laut

Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delightful stay
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

NICE HOTEL CLOSE TO BEACH

I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room condition is really bad!

No air-cond and central maintenance is really bad with smelly air, like urine with amonia smell.（＞^＜）This is the worse one among all my SHERATON stay. No need to consider!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to kick back and relax

I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

プライベートビーチの景観も素晴らしいホテル

あいにくの雨模様の天気でしたが、部屋から眺めることのできる、プライベートビーチと海の景観はすばらしく、 これが晴れた日でしたら、さらに最高だったな　と少し残念でしたが、それでも十分に堪能できました。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設施稍落後

沒有Wi-Fi，有線上網速度太慢，且收費高昂。床不太大，原本的海景房的海景完全被樹林遮住了，實在是不太滿意。但是早餐很豐盛，景色很漂亮。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Not so great

Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zufrieden .....

Das Abholen hat nicht geklappt, aber dafuer complimentary Airport Transfer beiAbreise und Upgrade des Zimmers. Im Grossen und Ganzen sehr zufrieden. Sehr schoener Pool !
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

poor service!

The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Must Stay on Haikou, Hainan, China

Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class hotel

Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hainan's Little Known Secret

Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.