6/10 Okay
Verified traveler
8 January 2019
Liked: Staff & service, property conditions & facilities
消臭お願いします
Verified traveler
Stayed 1 night in Jan 2019
Hotel Heart Inn
3.0 star property
Downtown convenience meets stress-free comfort at this central retreat where WiFi keeps travelers connected and mornings start with ease
Choose dates to view prices
Photo gallery for Hotel Heart Inn
Hotel Heart Inn, in the business district's center, offers a practical home base with thoughtful touches. Guests appreciate in-room WiFi and dry cleaning services, while continental breakfast starts the day right. The newspaper and luggage storage add extra convenience.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Parking included
- Free WiFi
- Air conditioning
- Breakfast available
- Laundry
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Twin Room, 2 Bedrooms
Twin Room, 2 Bedrooms
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Toilet with electronic bidet
Private bathroom
- City view
- 20 sq m
- 2 bedrooms
- Sleeps 2
- 2 Large Twin Beds
View all photos for Double Room
Double Room
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Shower/tub combination
- City view
- 15 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Economy Double Room
Economy Double Room
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Shower/tub combination
- City view
- 10 sq m
- Sleeps 2
- 1 Large Twin Bed
View all photos for Traditional Quadruple Room
Traditional Quadruple Room
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Shower/tub combination
- City view
- 17 sq m
- Sleeps 4
- 4 Twin Futons
View all photos for Single Room
Single Room
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Shower/tub combination
- City view
- 10 sq m
- Sleeps 1
- 1 Twin Bed
About the neighborhood
Located in Hakodate, Hotel Heart Inn is in the city center and near a train station. Hakodate Miraikan and Hakodate Seikan Renrakusen Memorial Museum Mashumaru are cultural highlights, and some of the area's activities can be experienced at Yunokawa Onsen and Hakodate Ropeway. Hakodate Tropical Botanical Garden and Kōsetsuen Garden are also worth visiting. Visit our Hakodate travel guide
13-7 Shinonomecho, Hakodate, 040-0036
What's nearby
Hakodate Morning Market6 min walk - 0.6 km
Kanemori Red Brick Warehouse16 min walk - 1.4 km
Hakodate Ropeway2 min drive - 1.7 km- Hakodate City Hall3 min walk - 0.3 km
- Ekini Fish Market8 min walk - 0.7 km
Getting around
- Matsukazechō Station5 min walk
- Hakodate Station7 min walk
- Hakodate Airport (HKD)23 min drive
Restaurants
- 函館麺屋四代目4 min walk
- いか清大門4 min walk
- みんなの家居酒屋 すずや4 min walk
- はこだてマルカン漁業部海がき 本店4 min walk
- 笑てん2 min walk
About this property
Hotel Heart Inn
Hotel near Fort Goryokaku
Hotel Heart Inn provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks include:
- Free self parking
- Continental breakfast (surcharge), a vending machine, and a front-desk safe
- A 24-hour front desk, luggage storage, and an elevator
Room features
All guestrooms at Hotel Heart Inn boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
- Bathrooms with deep soaking tubs and toilets with electronic bidets
- Refrigerators, electric kettles, and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Limited onsite self parking
Food and drink
- Continental breakfast available for a fee: JPY 1,080 for adults and JPY 1,080 for children
Things to do
- TV in common areas
Family friendly
- In-room refrigerator
- Laundry facilities
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Accessibility
- Elevator
More
- 5 floors
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Slippers
- Towels provided
Entertainment
- 22-inch flat-screen TV
Food and drink
- Electric kettle
- Refrigerator
More
- Air conditioning (climate-controlled)
- Desk
- Heating
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately JPY 1080 for adults and JPY 1080 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Heart Inn Hakodate
Heart Hakodate
Hotel Heart Inn Hotel
Hotel Heart Inn Hakodate
Hotel Heart Inn Hotel Hakodate
Frequently asked questions
Is Hotel Heart Inn pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Heart Inn?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Hotel Heart Inn?
Check-out is at 10 AM.
Where is Hotel Heart Inn located?
Located in the heart of Hakodate, this hotel is within a 10-minute walk of Hakodate City Hall, Hakodate Miraikan, and Hakodate Morning Market. Ekini Fish Market and Hakodate Seikan Renrakusen Memorial Museum Mashumaru are also within 10 minutes. Matsukazechō Station is only a 5-minute walk and Shiyakusho Mae Station is 6 minutes.
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Reviews
Hotel Heart Inn Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
7.8
Location
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 17 out of 104 reviews
10 - Excellent
17
Rating 8 - Good. 45 out of 104 reviews
8 - Good
45
Rating 6 - Okay. 34 out of 104 reviews
6 - Okay
34
Rating 4 - Poor. 6 out of 104 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 104 reviews
2 - Terrible
2
Reviews
8/10 Good
Kam Yiu
19 October 2018
Liked: Cleanliness, staff & service
首次入住感受。
這酒店步行前往景點都ok。
泊車位置就在酒店旁。
搬運行李到升降機就要上數級。
雙人房間的床size，對於夫婦來說都可以接受。
在房間內有足夠空間打開一個28吋的行李箱。
Kam Yiu
Stayed 2 nights in Oct 2018
8/10 Good
Hitoshi
14 October 2018
Liked: Cleanliness, room comfort
主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
Hitoshi
Stayed 1 night in Oct 2018
8/10 Good
yosshy
20 September 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かに落ち着けるホテル
適度な広さで、落ち着いたホテルでした。
フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
yosshy
Stayed 3 nights in Sep 2018
6/10 Okay
Verified traveler
15 August 2018
CP值不太好
CP值不太好
Verified traveler
Stayed 2 nights in Aug 2018
8/10 Good
KENJI
12 August 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いいホテルです。
立地もよく、快適に過ごせました〜〜
KENJI
Stayed 1 night in Jul 2018
8/10 Good
Carin
6 August 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night in Hakodate
Close to railwaystation and what we wanted to see on our short visit.
Carin
Stayed 1 night in Jul 2018
8/10 Good
Chris, Malaysia
2 August 2018
Liked: Cleanliness, staff & service
Room is too small and old. But is okay for one night stay.
Chris
Stayed 1 night in Jun 2018
8/10 Good
Verified traveler
22 July 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもいい、快適に過ごせました・
Verified traveler
Stayed 1 night in Jul 2018
10/10 Excellent
Verified traveler
6 July 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, highly recommended
Room was comfortable, spacious and welcoming. Highly recommended!
Verified traveler
Stayed 1 night in Jul 2018
10/10 Excellent
Verified traveler
6 July 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方がどなたも気さくでした。松風町停が最寄りですが、函館駅からも徒歩圏内ですが、周囲は静かで快適でした。また機会があれば利用させてもらいます。
Verified traveler
Stayed 1 night in Jun 2018
8/10 Good
HIROYUKI
6 July 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした。
函館駅近く清潔でした。
喫煙所もあるし、無料コーヒーうまかったです！
風呂も意外と広く快適でした。
HIROYUKI
Stayed 1 night in Jul 2018
8/10 Good
みみずく, 北海道
5 July 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物は古い感じがしますが清掃がちゃんとされていました。
トイレやバスが広めで幹線道路から外れているので静かで快適に過ごせました。
飲食店や市電にも近いのも良かったです。
みみずく
Stayed 1 night in Jun 2018
6/10 Okay
Verified traveler
29 June 2018
Liked: Cleanliness, property conditions & facilities, room comfort
地図が不十分です。函館駅からの歩く道順を、ネットの地図を添付するのではなく、独自の分かりやすいものをウェブサイトに入れてください。
Verified traveler
Stayed 1 night in Jun 2018
6/10 Okay
konehako, tokyo
29 June 2018
Liked: Staff & service
函館中心街
フロントの対応がとても良かった． 食事 和食も美味しかったです．部屋の感じは
普通のホテル並みで，少し古いでしたがまあまあでした．
konehako
Stayed 1 night in Jun 2018
10/10 Excellent
Verified traveler
26 June 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะอาดมากโรงแรมตั้งอยู่ไม่ไกลจากสถานีรถไฟและร้านอาหาร
Verified traveler
Stayed 1 night in Jun 2018
8/10 Good
Verified traveler
23 June 2018
Liked: Cleanliness, staff & service, room comfort
寝るだけなら最適。
ホテルは寝るだけ、と言う方には最適。函館駅からも徒歩圏内です。バスルームは決して良い設備では無いが、最低限は揃ってます。部屋は清潔感あります。
Verified traveler
Stayed 1 night in Jun 2018
8/10 Good
Verified traveler
16 June 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
上州の空っ風
フロントで親切な対応でとても良かったです、またモー二ングコーヒーもサービスで飲み放題がいい❗️
Verified traveler
Stayed 1 night in Jun 2018
8/10 Good
Hendry
16 May 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very quiet, maybe because I arrive at night time
Hendry
Stayed 1 night in May 2018
10/10 Excellent
Verified traveler
14 May 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy and comfy stay!
Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
Verified traveler
Stayed 1 night in May 2018
6/10 Okay
Cyril
11 May 2018
Liked: Staff & service
Conforme au photo
Chambre agréable avec un petit lit....Un peu froide......Fenêtre qu'on peut ouvrir....Réception positive même sans trop d'anglais. ...... A peine à 1 km de la station de train....Un peu loin du centre par contre.
Cyril
6/10 Okay
TONGHWAN
11 May 2018
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
하트 인 숙박
깨끗은 하지만 정말 좁습니다
TONGHWAN
8/10 Good
Verified traveler
8 May 2018
Liked: Staff & service, room comfort
お勧めの駅近ホテルです。
当初若干室内のニオイが気になりましたが、フロントに相談するとすぐに消臭スプレー貸出や空気清浄機設置などして頂きました。Wifi不調もルーターをチェックして頂きすぐに修復、すべてとても親切な対応でした。朝市まで徒歩４，５分程度と便利な立地です。
Verified traveler
10/10 Excellent
Fung Ying
7 May 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth your money!
Fung Ying
8/10 Good
Verified traveler
3 May 2018
Liked: Cleanliness, staff & service, room comfort
Very clean hotel, around 500 m from Hakodate JR station
Verified traveler
Stayed 1 night in May 2018