Located in Hakone, Hakone Hisui is in the mountains. The area's natural beauty can be seen at Fuji-Hakone-Izu National Park and Ōwakudani, while Hakone Kowakien Yunessun and Fuji Safari Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Fuji Speedway, or consider Lake Yamanaka Community Plaza Kirara for a night out.
At Hakone Hisui, you can look forward to free breakfast (local cuisine), an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a massage, a body treatment, or a facial. The on-site restaurant, ICHIYUU, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
Other perks include:
Free self parking
Hot springs on site, smoke-free premises, and an elevator
Meeting rooms, a vending machine, and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra amenities include:
Separate tubs/showers, toilets with electronic bidets, and free toiletries
Decks/patios, refrigerators, and desks
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free covered self parking on site
Food and drink
Free local cuisine breakfast available daily 7:30 AM–10:00 AM
1 restaurant
1 bar
Room service available
Restaurants on site
ICHIYUU
Things to do
Hot springs
Karaoke
Sauna
Shopping
Family friendly
Refrigerator
Conveniences
Elevator
Front-desk safe
Vending machine
Water dispenser
Guest services
24-hour front desk
Luggage storage
No housekeeping
Business services
Meeting rooms
Outdoors
Garden
Terrace
Spa
Body treatments
Facials
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robe)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Wheelchairs available on site
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Bathrobes
Electronic bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Towels
Entertainment
Flat-screen TV
Food and drink
Free bottled water
Minibar
Refrigerator
Outdoor space
Deck or patio
More
Desk
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hakone Hisui
Hakone Hisui Inn
Hisui Inn
Hakone Hisui Hotel
Hisui Hotel
Frequently asked questions
Is Hakone Hisui pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hakone Hisui?
Self parking is free at this property.
What time is check-in at Hakone Hisui?
Check-in start time: 3 PM; Check-in end time: 8 PM.
What time is check-out at Hakone Hisui?
Check-out is at 11 AM.
Where is Hakone Hisui located?
Situated in the mountains, this spa hotel is steps from Sengokuhara Onsen and Lalique Museum Hakone. Hakone Village Samurai Museum and Sengokuhara Susuki Prairie are also within 15 minutes.
Hakone Hisui Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
Verified traveler
Stayed 2 nights in May 2019
10/10 Excellent
Verified traveler
21 Apr, 2019
Verified traveler
Stayed 1 night in Apr 2019
8/10 Good
Verified traveler
Traveled with family
20 Apr, 2019
Liked: Cleanliness, staff & service
The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.