Travelers soak in natural hot springs or take a short walk to explore Lake Ashi, while the hotel's two restaurants serve authentic local dishes worth savoring.
Hakone Hotel, near Hakone Shrine, offers a peaceful retreat with two hot springs and an indoor mineral onsen. Relax in the garden between meals at either restaurant. Guests appreciate the helpful staff and free WiFi throughout.
View all photos for Double Room with Lake View, Non Smoking
Double Room with Lake View, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Lake view
40 sq m
Sleeps 2
1 King Bed
View all photos for Suite with Balcony and Lake View, Non Smoking
Suite with Balcony and Lake View, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Lake view
83 sq m
Sleeps 2
2 Double Beds
View all photos for Superior Twin Room with Lake View, Non Smoking (Upper floor)
Superior Twin Room with Lake View, Non Smoking (Upper floor)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Lake view
38 sq m
1 bedroom
Sleeps 4
2 Twin Beds
View all photos for Premium Fourth Room with Lake View, Non Smoking
Premium Fourth Room with Lake View, Non Smoking
Lake view
110 sq m
1 bedroom
Sleeps 6
4 Twin Beds
View all photos for Premium Fourth Room
Premium Fourth Room
Sleeps 4
View all photos for Double Room with Lake View, Non Smoking with French Dinner at 6 Pm
Double Room with Lake View, Non Smoking with French Dinner at 6 Pm
Sleeps 2
View all photos for Moderate Twin Room-Non-Smoking
Moderate Twin Room-Non-Smoking
Sleeps 3
View all photos for Superior Twin Room (Upper floor)
Superior Twin Room (Upper floor)
Sleeps 2
View all photos for Japanese-Style Room-Non-Smoking
Japanese-Style Room-Non-Smoking
Sleeps 6
View all photos for Moderate Twin Room, Non Smoking
Moderate Twin Room, Non Smoking
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Partial lake view
33 sq m
Sleeps 5
2 Large Twin Beds
View all photos for Superior Twin Room with Lake View, Non Smoking
Superior Twin Room with Lake View, Non Smoking
9.09.0 out of 10
Wonderful
16 reviews
(16 reviews)
Lake view
36 sq m
1 bedroom
Sleeps 5
2 Large Twin Beds
View all photos for Junior Suite with Balcony and Lake View, Non Smoking
Junior Suite with Balcony and Lake View, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Lake view
56 sq m
1 bedroom
Sleeps 5
2 Large Twin Beds
View all photos for Japanese style Room with Lake View, Non Smoking
Japanese style Room with Lake View, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Lake view
89 sq m
1 bedroom
Sleeps 6
2 Twin Futons
View all photos for Junior Suite With Balcony
Junior Suite With Balcony
Sleeps 1
View all photos for Japanese-Style Room With Lake View-Non-Smoking
Japanese-Style Room With Lake View-Non-Smoking
Sleeps 6
View all photos for Suite With Lake View
Suite With Lake View
Sleeps 2
View all photos for Moderate Twin Room
Moderate Twin Room
Sleeps 2
View all photos for King Room with Lake View
King Room with Lake View
Sleeps 2
View all photos for Superior Twin Room
Superior Twin Room
Sleeps 2
About the neighborhood
Located in Hakone, Hakone Hotel is on a lake. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Odawara Arena, or consider a night out at Fujisan Juku no Mori Ampitheater. Take an opportunity to explore the area for water adventures such as kayaking. Visit our Hakone travel guide
Near Hakone Shrine, Hakone Hotel provides an indoor mineral hot spring (onsen), a garden, and a bar. For some rest and relaxation, visit the 2 hot springs. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
Free self parking
Buffet breakfast (surcharge), hot springs on site, and a banquet hall
Luggage storage, an elevator, and 1 meeting room
Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
Bathrooms with separate tubs/showers and toilets with electronic bidets
Wardrobes/closets, refrigerators, and coffee/tea makers
Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,500 to 3,500 for adults and JPY 900 to 2,100 for children
2 restaurants
A bar/lounge
Things to do
2 hot springs
Family friendly
In-room refrigerator
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Meeting room
Outdoors
Garden
On a lake
Spa
2 hot springs
Hot springs open from 2:00 PM - midnight
Hot springs water temperature - 106 ºF
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchairs on site
More
1 building
4 floors
Banquet hall
Built in 1923
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch LED TV
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
More
Air conditioning
Desk
Desk chair
Heating
Individual furnishings
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 3500 to 3500 for adults, and JPY 900 to 2100 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone
Frequently asked questions
Is Hakone Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hakone Hotel?
As of 31 March 2026, prices found for a 1-night stay for 2 adults at Hakone Hotel on 30 April 2026 start from AED 948, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hakone Hotel?
Check-in start time: 3 PM; Check-in end time: 11 PM.
What time is check-out at Hakone Hotel?
Check-out is at 11 AM.
Where is Hakone Hotel located?
Situated on a lake, this hotel is within a 10-minute walk of Hakone Karakuri Museum and Lake Ashi. Hakone Sekisho and Hakone Ekiden Museum are just steps away.
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Reviews
Hakone Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 357 out of 714 reviews
10 - Excellent
357
Rating 8 - Good. 251 out of 714 reviews
8 - Good
251
Rating 6 - Okay. 82 out of 714 reviews
6 - Okay
82
Rating 4 - Poor. 18 out of 714 reviews
4 - Poor
18
Rating 2 - Terrible. 6 out of 714 reviews
2 - Terrible
6
Reviews
Verified
8/10 Good
robert
27 March 2026
Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
It was a great location, and we were able to see the lake and the very top of Mt. Fuji.
The hotel was very clean and well looked after. Staff are very polite too!
One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy.
The rest of the service was top-notch. The dining experience was particularly noteworthy.
Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop.
The dinner is expensive.
Kelly
Stayed 3 nights in Jun 2025
Verified
8/10 Good
Oleg
26 March 2025
Liked: Cleanliness, staff & service, amenities
Great hotel to stay at in a great location, yes hotel was dated and the French breakfast was underwhelming. However its located very close to everything you would want to do in Hakone and its surrounding areas, the customer service was excellent , view amazing, kid friendly, easy parking and overall a great stay at hakone hotel!
The location of the property is amazing right in front of Lake Ashi. Beautiful views and close to trails and historical areas. The hot spring spa (onsen) are very nice and clean. The hotel itself is old and a bit dated but still worth it.
Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
I absolutely enjoyed my stay. The room was clean and had a wonderful view of the lake. Even got to see Mt. Fuji! It was quiet and easy to access public transportation, especially using the Hakone Freepass.
Hakone Hotel is an older hotel that is well maintained with the staff creating a beautiful and comfortable atmosphere. The hotel is designed so that all rooms have a view of lake Ashi that is enhanced by a large picture window. We will definitely choose this hotel if we return to Hakone