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Tsumugi

2.5 star property
Travelers soak in Hakone's natural mineral hot springs at Tsumugi before stepping out to a garden patio with mountain views worth lingering for

Choose dates to view prices

In the center of Hakone, Tsumugi offers a peaceful retreat with indoor mineral hot springs for relaxation. The tranquil garden and scenic terrace enhance the rejuvenating waters, creating an experience guests remember long after their visit.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Air conditioning
  • Housekeeping
The current price is AED 1,066
AED 1,181 total
28 May - 29 May

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Tsumugi pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tsumugi?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Tsumugi on 28 May 2026 start from AED 1,066, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Tsumugi?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Tsumugi?

Check-out is at 10:00 AM.

Where is Tsumugi located?

Located in Gora, this spa hotel is within 1 mi (2 km) of Ōwakudani and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 3 mi (5 km). Hakone Gora Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 7 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

10/10 Excellent

gao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs. We like here
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お食事が美味しかったです 温泉も源泉掛け流しでのんびりはいれて良かったです スタッフの方の接客も暖かかったのでまた利用したいなと思ってます
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dangel

Liked: Cleanliness, amenities, property conditions & facilities
Zuvorkommend, freundlich und immer darauf bedacht den Wünschen und Ansprüchen des Gastes unaufgefordert entgegen zu kommen. Ein großartiges Erlebnis !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

宏卓

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が最高。スタッフの対応もとてもよい。 18：45開始指定の夕食で、最初の料理(前菜)の提供が19：00。これは遅い。 料理は朝夕、量・質ともによかった。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities
Wer traditionelle japanische Kultur erleben will, ist hier genau richtig. Egal ob Badekultur in den nach Geschlechtern getrennten Räumlichkeiten inkl. heißer Quellen, das inklusive traditionelle Mehrgänge Menü sowohl zum Frühstück als auch Abendessen, oder auch die Gewohnheit, die Schuhe schon am Eingang auszuziehen - hier stimmt alles. Und das Personal ist Mega bemüht und Dank Translator App konnten wir sehr gut kommunizieren. Der Koch hat, nachedem wir am Check-Inn gesagt haben, dass ein Gast Veganer ist, innerhalb kurzer Zeit für alle Abende und Frühstück eas tolles, traditionell japanisches gezaubert. Auch, wenn wir erst mühsam erklären mussten, was vegan bedeutet🤗 Einzig wer gerne eine eigene Dusche auf dem Zimmer hätte, oder eine europäische Frühstücksvariante sucht, ist hier falsch.
veganes Hauptgericht links, regulär rects
Heiße Quellen in Hakone
reguläres Frühstück
reguläre Vorsprisr
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

異次元の感動の料理に驚き

今まで食べたことがないような料理が満載でした。味にうるさい妻も大変喜んでました。掃除もきれいに行き届いてました。夏ですと、大文字の山焼きがきれいに見えるそうです。
Stayed 1 night in Jan 2025
Verified

8/10 Good

みき

Liked: Staff & service
温泉は気持ちよかったです
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

つむぎ

周りの環境もスタッフもいい感じでした。
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
アットホームで温かい旅館。
Stayed 1 night in Jan 2019
Verified

8/10 Good

hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見晴らしの良いお宿でした。従業員の方も丁寧でアットホームな感じが好感を持てました。お部屋も広々としており快適でした。お風呂は源泉掛け流しという事で少し熱めで気持ちよかったです。作りは全体的に簡素で露天風呂があったらな、という感じでした。ハイシーズンとは言え、素泊まりにしてはちょっと高かったかなという感想です。
Stayed 1 night in Nov 2018
Verified

8/10 Good

しんのすけ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋、食事、お風呂、おもてなし、全て良し。洗面所の照明が暗すぎかなぁ。
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Saori

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025