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"Beautiful hotel"

"Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport. "

"Staff were very kind and helpful "

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"It was a great place to stay in Hakuba and I wish I could give a higher rating than a 5. It has easy access to all the ski resorts via either uber, taxi or their own shuttle. The staff was incredible and was the biggest perk of this visit we did not expect. All of our needs were met and the staff made it feel more like a home than just a place of stay. I think the experience that the staff brings makes it well worth the stay. I couldn’t recommend this place more if you’re looking for somewhere in Hakuba!"

"Rooms are ok. Beds reasonably comfortable. Onsens are great after day of skiing. Location is good too. Very friendly staff. Buffet is ok, nothing to write home about. "

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "

"goated"

"Amazing family lodge - nice facilities did go in off season but was very welcoming and easy to deal with! Plus very close to Goryu"