"My room key was only programed for ONE NIGHT, so when we got in at 11:30pm (with our child) WE COULD NOT GET INTO OUR ROOM!! We had to go to the office and wait 30+ minutes for the attendant to return to the property. When she returned, there was no apology as if this was standard practice to only program the keys for one night at a time.
They Stopped putting food out well before the 10am cut off end time for breakfast, when my family went to eat at 9:25am everything was empty. "Breakfast Included" was what we paid for, they did not have enough product to feed the guests.
This property advertises "soundproof rooms" and they defiantly are not. Please don't advertise soundproof if you can't deliver when you are located 2.5mi from the airport!
The Air intake vent in the bathroom was filthy dusty fuzzy as if it hadn't been wiped down in months.
I'm all about a cheap "NO STARS" hotel but the purposeful deactivation of my room key and cutting breakfast off early should warrant a partial refund."
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