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Hotel Neugrabener Hof

Hotel in Hamburg with a 24-hour front desk and a coffee shop

Choose dates to view prices

Hotel Neugrabener Hof in Hamburg-Harburg offers thoughtful amenities for easier travel. Guests enjoy free WiFi, dry cleaning services, and newspapers while relaxing on the scenic terrace or visiting the on-site coffee shop.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Premium bedding, minibar, desk, blackout drapes

Double Room

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, desk, blackout drapes

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Premium bedding, minibar, desk, blackout drapes

Triple Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, desk, blackout drapes

Family Room

7.8 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AED 234
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About the neighborhood

Map
Cuxhavener Str. 369, Hamburg, 21149

What's nearby

  • Harburger Mountains - 10 min drive - 4.3 km
  • Wildpark Schwarze Berge - 14 min drive - 4.7 km
  • Kiekeberg Open Air Museum - 18 min drive - 8.0 km
  • Hamburg University of Technology - 19 min drive - 9.9 km
  • Elbstrand - 21 min drive - 15.5 km

Getting around

  • Hamburg-Neugraben S-Bahn - 8 min walk
  • Seevetal Hittfeld Station - 16 min drive
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪star Tankstelle - ‬4 min drive
  • ‪Schweinske - ‬6 min walk
  • ‪Lily China Restaurant - ‬6 min walk
  • ‪Kaiser Pavillon - ‬3 min walk

About this property

Hotel Neugrabener Hof

Hotel located in Hamburg-Harburg
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Neugrabener Hof. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Concierge services, multilingual staff, and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Hotel Neugrabener Hof have perks such as premium bedding, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 12.90 per person
  • A coffee shop/cafe

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg

Frequently asked questions

Is Hotel Neugrabener Hof pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Neugrabener Hof?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Neugrabener Hof?

Check-out is at noon.

Where is Hotel Neugrabener Hof located?

Located in Hamburg-Harburg, this hotel is 2.5 mi (4 km) from Harburger Mountains and 2.7 mi (4.3 km) from Wildpark Schwarze Berge. Kiekeberg Open Air Museum and Hamburg-Harburg District Court are also within 6 mi (10 km). Hamburg-Neugraben S-Bahn is 8 minutes by foot and Fischbek S-Bahn is 26 minutes.

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Hotel Neugrabener Hof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 248 reviews
Rating 8 - Good. 82 out of 248 reviews
Rating 6 - Okay. 51 out of 248 reviews
Rating 4 - Poor. 26 out of 248 reviews
Rating 2 - Terrible. 22 out of 248 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stop!

Perfect for a quick stopover, we had a late check-in after the reception was closed but everything was prearranged and worked out perfectly
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Very good, perfect for staying one night!
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness
The room was clean and tidy.
Stayed 1 night in Aug 2025

8/10 Good

Johannes Dominicus

Liked: Cleanliness, staff & service, amenities
A Fine room for travelling: stop rest and go. A bit noisy, along side the road and other guests in the building. Good enough value.
Stayed 1 night in Jul 2025

6/10 Okay

james

Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, and close to the highway
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Helt ok hotell for forholdsvis billig pris. Anbefales!
Stayed 1 night in Jul 2024

10/10 Excellent

Per-Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024

8/10 Good

Phillip K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Shakiba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody speaks English even that they can see where the booking is made and all. No service and they don’t even care and don’t even know about customer care. It was not at all like the pictures and it was like that they took their house and rented it out. I don’t understand how they can call it hotel. I guess they don’t know the meaning of hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Jan

Liked: Cleanliness
Disliked: Staff & service, room comfort

Varning for this hotel

Big Varning. A hotel if they dont notice about it. You have to expect your own bathroom in the room. The bathrom was located outside the romm to share with other romm. There is no info about that in the booking or the info about the hotel Very small rom. And the reception was closed when we arrive. we have to call to get the room key from a key box.
Stayed 1 night in Jun 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convinient place in south Hamburg

There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023

4/10 Poor

Thea Emilie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No sleep

We arrived in the night, we called and a nice man gave us the kode to our room. But when we arrived the room it was intensly warm, but cold outside, so we think the heat was on. When we went to bed, we realised we were not alone, we killed over 20 bugs, we dont know what kind. So two of us didnt sleep at all that night, we just looked for bugs to kill all night.
Stayed 1 night in Jul 2022

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds. Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out. The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key. Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave. We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room. Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Stayed 5 nights in Feb 2025

6/10 Okay

Anika

Liked: Cleanliness
Disliked: Property conditions & facilities
Das Frühstück war nicht vielfältig, das Babybett hatte keine Matratze, viele Mängel am Gebäude
Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer Sauber , Empfang sehr freundlich Frühstück Top gute Lage vor Hamburg alles leicht zu erreichen mit der S Bahn und Kostenloser Parkplatz direkt am Hotel
Stayed 1 night in Nov 2025

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Property conditions & facilities
Die Heizung war kaputt es wurde eine elektroheizung in den Raum gestellt. Der handgriff vom Fenster, der zwei Monate vorher schon kaputt war, wurde noch nicht repariert.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martina

Liked: Cleanliness, amenities
Personal war freundlich und der check in war problemlos. Das Zimmer war sauber und für uns ausreichend. Frühstück war reichlich, lecker und wurde immer nachgelegt. Der Aufenthalt kann ich empfehlen.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sauber und für uns beide definitiv groß genug! Die Matratzen etwas hart, aber trotzdem nicht unangenehm. Danke nochmal an die Rezeptionistin, die den späten Checkin möglich gemacht hat und uns auch direkt Frühstück mit dazugebucht hat! Parkplätze gibt es übrigens auch genug ;) Wir kommen auf jeden Fall nächstes Jahr wieder! ❤️
Stayed 3 nights in Oct 2025

6/10 Okay

Dennis

Disliked: Staff & service, amenities
So manches war nicht wirklich geputzt oder etwas der Föhn nur provisorisch an eine Steckdose geklemmt, ich als Elektriker kann nur sagen das ist nicht nur brand- sondern auch lebensgefährlich. Ansonsten war der Aufenthalt OK.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

Zum Übernachten hat es gereicht

Seifenspender waren bei Ankunft leer. Wurde auch nicht aufgefüllt, obwohl es am Anreisetag mitgeteilt wurde. Keinen Zimmerservice erhalten. Benutzte Klamotten vom Vorgast im Schrank noch gefunden. Hotel befindet sich an einer viel befahrenen, großen Kreuzung. Bei geöffnetem Fenstern wegen der Hitze (keine Klimaanlage) Oropax zu benutzen für einen erholsamen Schlaf.
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Liked: Staff & service
War OK. Für eine Nacht und den Preis kann man das schon machen. Parkplatz im Hof ist gut, Bahnsteig ist auch in der Nähe und jede Menge Restaurants/ Imbisse.
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart hotell

Sängen var helt lagom mjuk, täcket var gudomligt härligt. Sov som en prinsessa. Parkeringen precis utanför så smidigt.
Stayed 1 night in Aug 2025