"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different.
Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house.
Unable to get a refund dispute the proof I supplied that the booking was misrepresented.
Please avoid
Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...
"Nice room, with excellent bathroom. The outside needs tidying up and some painting, so we were initially concerned when we arrived, but the rooms were fine. Nice quiet location too. The cafe is shut due to staff illness, looks like has been for a while but the Two Flags cafe a mile down the road is excellent for all day breakfasts, especially if you like motorbikes."
"Nice hotel in quiet location with lovely outside area. One member of hotel staff unhelpful when we advised that the WiFi was unavailable. Good evening meal, breakfast offered a reasonable choice but cooked option wasn’t great. Good hotel for the money though."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.