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"It was one of my best hotel stays. It was expensive but it's totally worth it. You felt welcome the moment you stepped off the shuttle. Hotel staffs were great and attentive. The breakfast and dinner buffets were amazing, food quality and selection were all top notch. Onsen on the 5th and 6th floor, got to try both of them to feel the different atmosphere. Foot spa at the main floor. If you need privacy, tub and swing chair on your balcony is another option. Love everything, definitely will go back again! "

"This hotel is amazing. Got the private onsen bath which is clean and amazing, polite and friendly staff - always feel comfortable with the service, everything in the room is clean and neat, really good views, also buffet dinner is offered with a variety of delicious options, no convenience stores in walking distance but that isn't important compared to the experience."

"Great location, comfortable, welcoming. Staff and service is amazing. "

"We enjoyed our stay at Ichinoyu a lot, room is very comfortable and newly renovated. The welcome drink and meals really showcase the hospitality of Japanese high standard. We felt being very well taken care of. Onsen environment is very peaceful, I spent the whole afternoon there looking at the trees and listening to birds sing. We had a great time and will definitely come back next time we are in Hakone."

"A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days."

"All staff were very friendly, the facility was clean, and there were plenty of amenities. The outside hot tub was very nice. The hotel is located far from Gora Station. If you have large luggage and need a ride to the station, you should book the hotel ride as soon as you check in. Otherwise, there are no taxis available in the morning. "

"The room was well kept and clean. Very close to the train station and the breakfast was excellent!"

"아주 편안하고 깔끔했습니다. 직원분들도 매우 친절하고 편안하게 묵었습니다. 오후나는 한국분들이 거의 없는듯 했고, 호텔이 바로 역 근처라 주변에 식당과 마트, 드럭스토어 등 모든 것들이 잘 구비되어있습니다. 넥스를 타면 나리타에서 바로 직통으로 올 수 있으니 가마쿠라나 에노시마를 관광할 예정이라면 이동 및 편의면에서 강력하게 추천합니다. 도쿄중심부도 전철로 50분 정도고 요코하마도 가까워서 큰 불편함이 없었습니다. 다음에 또 묵을 예정입니다."

"We loved the hotel! The breakfast was amazing. "