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"Excellent hotel to stay in Ha Long city. Good, attentive, English speaking reception staff. The breakfast is amazing and has a 100 options including continental, asian and western food choices. "

"Very good to excellent overall. "

"We stayed in Cat Ba for two nights, three days. We had a flight delay coming in and the staff at Cat Ba was so communicative and made sure to stay in contact regarding our transportation to the island. They made this process seamless! Upon arrival, the staff greeted us with warmth and all we needed to know about the area. Our room was exceptional and the breakfast was delicious! "

"Exceptional 5 star hotel with a big restaurant/breakfast area with lots of different tasty food, and fantastic pool with well priced cocktails and other drinks. Nice lobby and concierge. Very nice, helpful and friendly staff. A special thanks to Duc Trung at the pool area and Duc Anh making beautiful margaritas!"

"A beautiful hotel with excellent service. Rooms were a good size with comfortable beds. Buffet breakfast was amazing. Easy to get into town using the electric taxi. "

"The outdoor pool on the first floor at the second building is a quite dangerous with the level of steep steps instead of stairs. I fell a few times trying to find where the next step is. Also in the pool made out of the little stone is sharp, my knee got scraped on it and I was hurt and was bleeding. "

"Hotel has great view in room balcony but there is nothing to sit down and enjoy the view. They should put a patio set (2 chairs and a small table) so that we can sit on the balcony with a drink to enjoy the view. "

"Great property "

"The hotel is very elegant and very clean. Staff is very friendly and helpful. "