Located in Hangzhou, Four Points by Sheraton Qiandao Lake Hangzhou is in the entertainment district. Weiping Ferry Terminal and Xiyuan Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Qiandaohu National Forestry Park and Qiandao Lake.
A coffee shop/cafe, a garden, and an arcade/game room are just a few of the amenities provided at Four Points by Sheraton Qiandao Lake Hangzhou. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.
Other perks include:
A seasonal outdoor pool
Free self parking
Buffet breakfast (surcharge), a 24-hour front desk, and free newspapers
An elevator, smoke-free premises, and concierge services
Room features
All 161 rooms include comforts such as bathrobes, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
Grab bars near toilets, height-adjustable showerheads, and transfer showers
Heating and desk chairs
Languages
Chinese (Mandarin)
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free uncovered self parking on site
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 128 for adults and CNY 64 for children
1 restaurant and 1 coffee shop/cafe
Room service available
Things to do
24-hour fitness center
Arcade/game room
Seasonal outdoor pool
Family friendly
Arcade/game room
Seasonal outdoor pool
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Dry cleaning service
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 34
Grab bar near toilet
Height-adjustable showerhead
In-room accessibility
Lever door handles
Transfer shower
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Heating
Bathroom
Bathrobes
Free toiletries
Towels
Entertainment
Flat-screen TV
More
Desk chair
Free newspapers
Safe
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The seasonal pool will be open from July 01 to August 31
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Four Points Qiandao Lake
Four Points by Sheraton Qiandao Lake Hangzhou Hotel
Four Points by Sheraton Qiandao Lake Hangzhou Hangzhou
Four Points by Sheraton Qiandao Lake Hangzhou Hotel Hangzhou
Frequently asked questions
Does Four Points by Sheraton Qiandao Lake Hangzhou have a pool?
Yes, this property has a seasonal outdoor pool.
Is Four Points by Sheraton Qiandao Lake Hangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Points by Sheraton Qiandao Lake Hangzhou?
Self parking is free at this property.
What time is check-in at Four Points by Sheraton Qiandao Lake Hangzhou?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Four Points by Sheraton Qiandao Lake Hangzhou?
Check-out is at noon.
Where is Four Points by Sheraton Qiandao Lake Hangzhou located?
Situated in the entertainment district, this hotel is 0.7 mi (1.2 km) from Qiandao Lake and within 9 mi (15 km) of Weiping Ferry Terminal and Xiyuan Wharf. Wangutang Park and Shijatang Park are also within 9 mi (15 km).
Four Points by Sheraton Qiandao Lake Hangzhou Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then did Expedia begin to process a refund. Terrible experience and will not be booking through it anymore.