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La Lisa Hotel

3.0 star property
Hanoi's artistic haven awaits with local flavors and cultural discoveries, where knowledgeable tour assistance connects travelers to the city's hidden treasures

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La Lisa Hotel in central Hanoi offers a vibrant base with an on-site art gallery and shopping mall. Guests can relax at the coffee shop before exploring nearby cultural highlights like Thang Long Water Puppet Theatre or browsing Hanoi Old Town Night Market.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Double or Twin Room, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Family Triple Room, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Balcony, City View

  • City view
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Quadruple Room, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, Balcony, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
18 Cau Go, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    2 min walk - 0.2 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    3 min walk - 0.3 km
  • Dong Xuan Market
    Dong Xuan Market
    8 min walk - 0.7 km
  • The Old Quarter Gallery
    2 min walk - 0.2 km

Restaurants

  • Nộm Bò Khô Long Vi Dung
    1 min walk
  • Hanoi Coffee Station
    2 min walk
  • Cho Ca Phe
    1 min walk
  • Nem Tai Bà Hồng
    2 min walk
  • Banh Mi Long Hoi
    2 min walk

About this property

La Lisa Hotel

Other perks include:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and luggage storage
  • Tour/ticket assistance and an elevator
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 15 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (39 inch wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

No, pets are not allowed at this property.

Yes, there's an airport shuttle.

Situated near the airport this hotel is in the city center.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Lisa Hotel Reviews

5.0

4.8

Cleanliness

7.0

Location

5.2

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 6 out of 20 reviews
Rating 4 - Poor. 5 out of 20 reviews
Rating 2 - Terrible. 5 out of 20 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Tình trạng khách sạn không đúng như quảng cáo, phòng hơi nhỏ và không thoải mái. Trang bị phòng không có gì
Stayed 3 nights in Apr 2018
Verified

4/10 Poor

Julian

Disliked: Cleanliness, property conditions & facilities, room comfort

cheap and not too bad.

this hotel is very cheap. and has nice clerk. not expensive to exchange my money and easy to find location. even they call a cab for me. i appreciated it. but if you want more comfort, you had better found another hotel. too noisy to sleep. there was nothing preventing me from motor bike horn. if you stay the room near road side, you will have experienced a hell of noise. i should have avoided oldtown.
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

never again

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not stay here if you paid me to.

This place is awful. The rooms are nothing like the pictures, no elevators, so walking 6 flights of stairs with a fully laden suitcase was just the beginning.
Verified

4/10 Poor

Tay

Disliked: Staff & service, room comfort

Not very accommodating

We were misinformed about the 2nd building no elevator, no WiFi until several hours with Orbitz rep.
Verified

2/10 Terrible

alla55

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible experience and a rude owner

While we booked a double bed, this hotel overbooked our room and tried to stick us in a dorm room with thin mattreses. We expressed concern and the owner didn't see his fault. he thought he was doing us a favor by putting us in a more expensive room (that would normally first 4 backpackers). In his rant, he blamed everyone but himself and even told us good luck finding a room on the weekend (it was a Thursday). We said that his customer service was very poor and we will likely leave a bad review, to which he yelled that he didn't care. The dorm room wasn't even featured in the images on hotels.com
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Booked in and looked at room then booked out! The reception told me I had to pay to use the fridge . The aircon didn't work and it was just plain grotty for the price,cheaper and nicer else where.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choices.

Good location. Able to walk to a lot of the Old Quarters with little effort. The hotel safe was helpful and friendly. They do have a lot of stairs and we were on the 5th floor which is not a problem, but be prepared to start climbing. The staff was attentive and breakfast was great. Would recommend to anyone who wants the local experience.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location

Good location that is easy to walk around Hanoi. Be prepared to walk some stairs because they have five levels. Helpful and friendly staff.
Verified

8/10 Good

Christopher

Liked: Staff & service
Disliked: Cleanliness

Bon emplacement

Je suis resté une nuit, le tarif était intéressant mais l'état de la chambre un peu limite (besoin d'une rénovation et d'un peu plus de nettoyage). L'emplacement est top, tout proche du lac et des petites ruelles du vieux Hanoi. Le personnel est très sympathique. J'avais le petit-déjeuner compris dans la résa mais je n'en ai pas profité car je suis parti un peu rapidement en matinée.
Verified

2/10 Terrible

0

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

다시예약?

은 절대로 안할호텔입니다. 주변은 작은 가게들이 이호텔에서 나오면 절대로 지저분해 보이지 않는 호텔입니다. 로비엔 5살짜리 아이만 남겨놓고 어디들 갔는지.. 객실의 청결은 말할필요도 없고..여기에 숙박하시면 걸어서 올라다녀야 해서 건강도 무척좋아지는 호텔이고 식욕도 없어집니다. 잠은 무조건 안오는 건강한 호텔.입니다.
Verified

6/10 Okay

Els en Ruud

Disliked: Staff & service

Weinig service in verder ok hotel

De kamer die we hadden was ok. Warm water, schoon, waterketel, dagelijkse schoonmaak, vlak bij het waterpoppentheater dus heel centraal. Men wilde ons zo gauw mogelijk iets verkopen. Ze beloofden ons daarom te wekken om 06.00 en ook ontbijt te maken. Het eerste gebeurde helemaal niet, het ontbijt kwam pas na veel gemopper en nadat ik rustig zelf maar es id keuken ging kijken. Later trokken ze wel bij.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
good location for sightseeing.clean but tv no working did not like no break fast.
Verified

2/10 Terrible

ONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service of the staff.

Reject to supply breadfast even thought the package l show is with breakfast.
Verified

8/10 Good

Dmitry

Liked: Cleanliness, staff & service

Good place for a budget stay

For the (discounted) price I've paid, the facilities was adequate. The room was just basic, but clean, had windows looking to the nearby rooftops. Breakfast is simple (bread, fried eggs or pancake, tea/coffee) and is cooked on order. The hotel is located next street to the Hoan Kiem lake, an adequate distance away from the Ta Hien nightlife (no noise and touts, yet still an easy walking distance if you feel inclined to go there). If you walk to the left (east) when going out, the area is more "local" and the restaurants/streetfood are good value for money. There's no lift, but this is true for most Hanoi hotels of this price range.
Verified

6/10 Okay

Zenko

Disliked: Cleanliness

急ぎの時は泊まるかも

立地条件は最高に便利な所です。 案内されたホテルは2の方であったが 値段的に判断すると、同一値段で 別のホテルを選択した方がいいかも。 部屋はふるいのでしょうがないでしょう。 従業員は親切です
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Vị trí thuận tiện

Địa điểm tốt, không có bữa ăn sáng như ghi trong hotels.com
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

定了房，到飯店卻被告知已客滿

定了房，到飯店卻被告知已客滿，覺得無奈
Verified

6/10 Okay

YoHan

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Laurence

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Betina

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2018