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Lotusama Hanoi Hotel

4.0 star property
Hotel with a restaurant, a short walk to Hanoi Old Town Night Market

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Photo gallery for Lotusama Hanoi Hotel

Junior Double Room, Balcony | Terrace/patio
Lobby
Reception
Executive Double or Twin Room, City View | 1 bedroom, minibar, in-room safe, blackout drapes
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | 1 bedroom, minibar, in-room safe, blackout drapes

Junior Double Room, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | 1 bedroom, minibar, in-room safe, blackout drapes

Executive Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Bathrobes
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Balcony

Family Triple Room, Balcony | 1 bedroom, minibar, in-room safe, blackout drapes

Family Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Map
35 Hang Ga, Hoan Kiem, Hanoi

What's nearby

  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Bánh Cuốn Nóng Hàng Vải - ‬1 min walk
  • ‪Cà Bóp - ‬1 min walk
  • ‪Bánh Cuốn Thanh Vân - ‬1 min walk
  • ‪Bún chả, nem cua bể Bình Minh - ‬1 min walk
  • ‪Alchemist - ‬1 min walk

About this property

Lotusama Hanoi Hotel

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Lotusama Hanoi Hotel provides dry cleaning/laundry services, a restaurant, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Luggage storage, an elevator, and a 24-hour front desk
  • Tour/ticket assistance, coffee/tea in the lobby, and a front-desk safe
Room features
All guestrooms at Lotusama Hanoi Hotel offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, Vietnamese

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  • Free WiFi
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9.8 out of 10, Exceptional, 912 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 7 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: VND 600000
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: VND 460000 (up to 5 years old)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Elite Home Hotel
Hanoian Elite Home
Hanoian Elite Home Hotel
Lotusama Hanoi Hotel Hotel
Lotusama Hanoi Hotel Hanoi
Lotusama Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is Lotusama Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Lotusama Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Early check-in is available for a fee of VND 600000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Lotusama Hanoi Hotel?

Check-out is at noon. Late check-out is available for VND 800000 (subject to availability).

Does Lotusama Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 460000 per vehicle applies.

Where is Lotusama Hanoi Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 9 minutes by foot and Hanoi Railway Station is 20 minutes.

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Lotusama Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.8/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Staffs are very friendly and helpful!
Stayed 10 nights in Dec 2024

10/10

Good hotel for the price. The rooms were smaller than expected. especially if you have big suitcases there isn't much space for storage. we didn't get a room with a view so it felt claustrophobic. the window was just a wall. which I guess was expected. other wise the room service, facility, food, reception service was great. The staff was quite helpful when it comes to helping us plan our excursions
Stayed 3 nights in Apr 2024

6/10

ベトナムを感じさせる素敵なホテルだったのに　洗面台の下のパイプがなく床の排水口まで、垂れ流し！これが正解なのかスタッフに問うた。室内履物はビーサン、擦り傷できそうなので履かなかった。バゲージラック無いので不便。
Stayed 3 nights in Nov 2024

8/10

朝ごはんだけ少し残念でしたが、その他は満足でした。
Stayed 3 nights in Sep 2024

10/10

Nice little hotel with a great breakfast. Plenty of nice cafes and street food options nearby. The best part however is the staff, lovely, dedicated and attentive people who make you feel at home.
Stayed 3 nights in Apr 2024

10/10

베란다가 있는 숙소를 예약하고 싶어서 찾은 곳인데 리뷰가 별로 없어서 조금 걱정을 했어요. 그런데 너무 즐거운 시간을 보내서 이렇게 리뷰를 씁니다! 직원들이 모~두 너무나 친정합니다. 지내는 동안 배려와 따뜻한 마음에 감동을 받았어요. 숙소 내 엘레베이터도 있고 조식도 훌륭합니다. 조식에서 주는 쌀국수가 너무 맛있어서 이번 여행때 쌀국수는 따로 안사먹었어요 ㅋㅋ 에어콘 빵빵하게 잘 나오고 숙소도 깨끗해요. 위치도 하노이 관광에 최적화 되어있습니다. 호텔에서 나와서 오른쪽으로 두번 꺾으면(호텔 뒷골목) 있는 분짜집에서 분짜와 넴도 너무 맛있고 편의점, 카페 등도 다 가까워요. 그리고 호텔이 통창이라 뷰 너무 좋고 베란다에서 거리 바라보는 재미도 있습니다. 방음이 우리나라 이중창만큼은 안되는지라 골목 오토바이소리가 시끄럽다는 이야기도 있는데 그냥 저는 알람처럼 들었고 ㅋㅋ(한밤중엔 조용해요) 오히려 베트남의 활기를 느낄 수 있어서 좋았습니다. 다만 따뜻한 물이 안나오네요ㅠㅠ 날씨가 더워서 그냥 시원하게 씻었어요 ㅋㅋ 아마 다음에 하노이에 또 가게된다면 이 호텔에 가게되지 않을까 싶습니다. 100점 만점에 99점!!!
Stayed 4 nights in Apr 2024

8/10

Stayed 1 night in Mar 2024

10/10

Erg goed hotel, we hadden er 1 met raam, maar dat zou ik normaal wel pakken maar in Hanoi is het zo druk op de weg en ze toeteren echt voor elke scheet. Dat we alleen de airco hebben gebruikt en raam dicht gelaten. Je kon toch niet verder kijken dan 20 cm want daar begon de muur van de buren. Ontbijt prima chrosantjes, brood, kaas, ham, fruit eitjes worden op bestelling gedaan hoe je hem wilt hebben of noedels soep. Elke afdeling heeft 2 slaap kamers weinig last van de buren. Erg veilig hotel. Airco werkte prima, vriendelijk personeel
Stayed 4 nights in Jan 2024

8/10

Mycket trevlig och hjälpsam personal! Bra frukost. Rent och fint!
Stayed 1 night in Jan 2023