Mercy Hotel sits in the heart of Hanoi, offering a serene escape from city bustle. Guests can book a rejuvenating massage at the full-service spa and stay connected with free in-room WiFi. The property has earned enthusiastic reviews from previous visitors.
Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Mercy Hotel provides laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
Free valet parking
An elevator, a reception hall, and luggage storage
A TV in the lobby and a 24-hour front desk
Room features
All 85 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and minibars (stocked with some free items).
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Frequently asked questions
Is Mercy Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercy Hotel?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercy Hotel on 22 May 2026 start from AED 107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is free at this property.
What time is check-in at Mercy Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Mercy Hotel?
Check-out is at noon. Late check-out is available for a fee.
Where is Mercy Hotel located?
Located in Hai Ba Trung, this hotel is within 3 mi (5 km) of Hanoi Opera House, Thang Long Water Puppet Theatre, and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi and Temple of Literature are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.