Mercy Hotel Reviews, Deals & Photos 2024

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Central hotel with full-service spa connected to a shopping center in Hanoi

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Dates

June 2024

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July 2024

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Standard Double Room Single Use | Free minibar items, desk, blackout drapes, soundproofing

Overview
Rooms
Location
Policies

Popular amenities

Breakfast available

Spa

Free WiFi

Air conditioning

Parking included

Laundry

Explore the area

310 Lac Trung, Hai Ba Trung District, Hanoi, 100000

Hanoi Opera House3 min drive
Thang Long Water Puppet Theatre4 min drive
St. Joseph's Cathedral of Hanoi4 min drive
Hanoi (HAN-Noi Bai Intl.)40 min drive

Room options

Standard Double Room Single Use

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Bidet

Hair dryer

20 sq m
City view
Sleeps 2
1 Twin Bed

Panoramic Double or Twin Room

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Bidet

Hair dryer

20 sq m
City view
Sleeps 2
1 Twin Bed and 1 Double Bed

Panoramic Double or Twin Room

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Bidet

Hair dryer

25 sq m
City view
Sleeps 2
1 Twin Bed and 1 Double Bed

Standard Twin Room

Highlights

Soundproofed

Air conditioning

Minibar (some free items)

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Bidet

Hair dryer

25 sq m
City view
Sleeps 2
2 Double Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

About the neighborhood

Hanoi

Located in Hai Ba Trung neighborhood, Mercy Hotel is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral of Hanoi and Ngoc Son Temple. Imperial Citadel of Thang Long and Temple of Literature are two other places to visit that come recommended.

Visit our Hanoi travel guide

What's nearby

Hanoi Opera House - 3 min drive
Thang Long Water Puppet Theatre - 4 min drive
St. Joseph's Cathedral of Hanoi - 4 min drive
Hoan Kiem Lake - 5 min drive
Ho Chi Minh Mausoleum - 6 min drive

Getting around

Ga Phú Thụy Station - 13 min drive
Hanoi Long Bien Station - 14 min drive
Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

Phở Thanh Hà - Lạc Trung - 2 min walk
Kem Tràng Tiền - 3 min walk
Cột điện quán - 3 min walk
Thuỷ Mộc Cafe - 3 min walk
Bar VTC Tầng 5 - 3 min walk

About this property

Mercy Hotel

Hotel near Hanoi Opera House

Mercy Hotel is located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, and provides dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Other perks include:

Free valet parking
Local cuisine breakfast (surcharge), airport drop-off service (surcharge), and an elevator
1 meeting room, a 24-hour front desk, and a reception hall

Room features

All 85 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and minibars (stocked with some free items).

Extra conveniences in all rooms include:

Bathrooms with showers and bidets
Flat-screen TVs with cable channels
Wardrobes/closets, housekeeping, and desks

Languages

Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free covered valet parking on site
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: VND 100000 for adults and VND 100000 for children

Things to do

Full-service spa

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

Elevator
Lockers available
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Business services

Meeting room

Spa

Massage - Thai
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Hardwood flooring in room
Tile flooring in room
Wheelchair-accessible path to elevator

More

Communal living room
Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Bidet
Hair dryer
Private bathroom
Shower
Towels
Toothbrush and toothpaste

Entertainment

Cable channels
Flat-screen TV

Food and drink

Free minibar (some items)

More

Desk
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

Service fee: VND 0 per person, per night

We have included all charges provided to us by the property.

Optional extras

Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 12 years old are not allowed in the spa

Property is also known as

Mercy Hotel Hotel

Mercy Hotel Hanoi

Mercy Hotel Hotel Hanoi

Frequently asked questions

Is Mercy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercy Hotel?

Valet parking is free at this property.

What time is check-in at Mercy Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercy Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Mercy Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of VND 400000 per vehicle applies.

Where is Mercy Hotel located?

Located in Hai Ba Trung, this spa hotel is within 3 mi (5 km) of Hanoi Opera House, Thang Long Water Puppet Theatre, and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi and Imperial Citadel of Thang Long are also within 6 mi (10 km).