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New Hotel II

2.5 star property
A charming retreat just steps from Hanoi's vibrant energy, where travelers can experience the city's spirit before returning to relax

Choose dates to view prices

New Hotel II sits at Hanoi's center, providing a warm welcome with complimentary in-room WiFi. The attentive staff receives consistent praise from guests, who appreciate the convenient location near Hoan Kiem Lake and the practical luggage storage service.

Reviews

2.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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About this property

New Hotel II

  • Hotel near Hoan Kiem Lake
  • New Hotel II provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • Additional perks include:
    • A water park (surcharge), luggage storage, and tour/ticket assistance
    • An elevator and a 24-hour front desk
  • Room features
  • All guestrooms at New Hotel II offer comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch TVs with cable channels
    • Refrigerators, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Frequently asked questions

Is New Hotel II pet-friendly?

No, pets are not allowed at this property.

What time is check-in at New Hotel II?

Check-in begins at 2 PM.

What time is check-out at New Hotel II?

Check-out is at noon.

Where is New Hotel II located?

Located in Ba Dinh, this hotel is 0.4 mi (0.6 km) from Vincom Center Metropolis and 3 mi (4.8 km) from Hoan Kiem Lake. Van Phuc Diplomatic Corps and Lotte Center Hanoi are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness

4.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019