New Ambassador Hotel

3.0 star property
Hotel in Harare with a restaurant and a bar

Choose dates to view prices

Located in a bustling area, New Ambassador Hotel offers modern comforts with an airport shuttle and coworking spaces. Connect to free in-room WiFi, unwind at the bar or grab a bite at the restaurant. Previous guests praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry
  • Room service
The current price is AED 361
AED 432 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
TV
Separate bedroom
Private bathroom
Bathrobes
Deep soaking bathtub
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
TV
Separate bedroom
Private bathroom
Bathrobes
Deep soaking bathtub
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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Frequently asked questions

Is New Ambassador Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at New Ambassador Hotel?

As of 5 February 2026, prices found for a 1-night stay for 2 adults at New Ambassador Hotel on 4 March 2026 start from $113.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at New Ambassador Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at New Ambassador Hotel?

Check-out is at 10 AM.

Does New Ambassador Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per person applies.

Where is New Ambassador Hotel located?

Situated in Harare, this hotel is within a 10-minute walk of African Unity Square, National Gallery of Zimbabwe, and National Art Gallery. Harare Gardens and Eastgate Centre are also within 10 minutes.

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Reviews

New Ambassador Hotel Reviews

7.8

Good

7.6

Cleanliness

7.4

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 86 reviews
Rating 8 - Good. 28 out of 86 reviews
Rating 6 - Okay. 17 out of 86 reviews
Rating 4 - Poor. 8 out of 86 reviews
Rating 2 - Terrible. 4 out of 86 reviews

Reviews

10/10 Excellent

INNOCENT

Near office, good local food.
Stayed 2 nights in Oct 2024

6/10 Okay

Everson

Liked: Staff & service
Disliked: Cleanliness

Good experience

Great location within city center affording access to all facilities and places.
Stayed 8 nights in Sep 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is exceptional. Nothing to complain about.
Stayed 2 nights in Jul 2025

10/10 Excellent

Everson

Liked: Staff & service, property conditions & facilities, room comfort

Great facility in the city centre

Great stay, nice beds and hygienic environment
Stayed 4 nights in Aug 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View and location
Stayed 1 night in Jun 2022

2/10 Terrible

Yasuyuki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

t.d

Liked: Cleanliness, amenities
Services
Stayed 2 nights in Apr 2025

8/10 Good

Jarkko

Liked: Cleanliness, staff & service, property conditions & facilities
Twenty-eight usd for breakfast might seem expencive for someone counting their dollars.
Stayed 3 nights in Sep 2024

8/10 Good

Ngoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
Stayed 2 nights in Jul 2023

2/10 Terrible

Yasuyuki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old facility.
Stayed 3 nights in Nov 2023

8/10 Good

Gerrit

Disliked: Cleanliness

A convenient but average stay

Convenient for our meetings. A bit disappointed in food service and timing. Internet connections not convenient. Average older rooms Good housekeeping service
Stayed 1 night in Oct 2024

6/10 Okay

Jason P

Disliked: Property conditions & facilities
A very expensive breakfast at $28, though it is possible to order individual things for less. Shower head at about a meter high and didn't really work. Dated, but not terrible.
Stayed 3 nights in Dec 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service
Disliked: Amenities
The overall is outstanding, howeever the building is very old and outdated. The heater did not work and I was force to sleep with my sweater and long johns on to stay warm. The bed was not comfortable. The hotel is close to the city center, and throughout my stay I didn't have any problems besides the condition of the hotel. For the cost to book at this hotel, I was expecting for better.
Stayed 2 nights in Jun 2024

2/10 Terrible

SEKAI

Disliked: Cleanliness, staff & service, property conditions & facilities
A dresser in the room that has a broken handle tore my £390.00 Charles Tyrwhitt suit trouser. I then discussed very politely with Amanda(one of their senior staff) that someone will get cut by that same drawer handle if they do not attend to it. I also showed Amanda that they were coackroaches in the room which she saw. In addition, i showed her that the shower was full of mold and gnats, which she also saw. She then escalated the matter to her superior, a heavily built man who was courteous and apologetic. He promised to relay the matter to the hotel manager who was away on the morning i checked out. They promised to get back to me on Monday 4 November 2024 but they never did.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Need to upgrade and get some more channels on your tv. They only had like 9 channels
Stayed 2 nights in Apr 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé, ils ont répondu à mes courriels pour les transports, excellent rapport qualité/prix. Ils m’ont référé le nom d’un chauffeur sécuritaire pour la visite du Great Zimbabwe et les peintures rupestres de Domboshawa. L’hôtel est situé entre deux magnifiques parcs.
Stayed 2 nights in Apr 2022

4/10 Poor

Nkosi

Disliked: Cleanliness, amenities, property conditions & facilities
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
Stayed 1 night in Apr 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel bien situé, le personnel est courtois et c’est très propre. Excellent rapport qualité prix. Il y a l’écho des portes le matin.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, confortable, propre. Un peu écho à cause du bruit des portes. Excellent rapport qualité-prix.
Stayed 1 night in Apr 2022

8/10 Good

LYNETT

Liked: Cleanliness, staff & service
Okay 👌
Stayed 9 nights in Feb 2022

6/10 Okay

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Substantial Decline in Standards

I am sorry if I sound harsh but the New Ambassador hotel that I knew before is no longer there? I know things are a bit hard at home lately but we expected better..cockroaches..dirty toilet basin and the general cleanliness was not up to standard. Only 1 container of bottled water for a couple with a baby? No calls to confirm if all was fine in our room..no room service?? Perhaps I expected much but I genuinely believe we can do better..My wife took photos but we decided against pasting these to protect your image.
Stayed 1 night in Oct 2021

8/10 Good

Nanji-Taswa

Liked: Staff & service
Staff very friendly and helpful
Stayed 2 nights in Oct 2021

6/10 Okay

Brett

Liked: Staff & service, room comfort

For the price was good

Needs some tlc But was pleasant Hot water for shower was attended to asap Friendly staff Buffet for 20usd was way to much for std home cooked meal
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the old but beautiful feel of the hotel. I thoroughly enjoyed my stay. Bravo Zulu to all the staff, especially the Gentle Sir who fed us Kudu meat.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed in one of the double rooms, has very shiny floor tiles in the bath room. In the morning after shower I tried to walk out of shower I stepped on these floor tiles and they are very slippery and I slip and fell badly resulting in an injured elbow. There was not enough towels in the bathroom.
Stayed 1 night in Jun 2021