Find Hotel with a Concierge in Harbin

"Clean place to stay. They have a humidifier so that it won't be so dry even with the heater on. Our toilet though had a foul smell probably from the drain."

"The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted."

"Most of the rooms have a good view on the River, sort of wetland in Summer, which is amazing treatment indeed."

"The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants."

"Highly recommend this great location hotel with friendly staff. "

"11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park."

"1. This hotel is "far away" from downtown Harbin. 2. Don't trust the map. When it gets traffic jam, you will need 1 and half hours to get to the airport. 3. I share with others in that the biggest complaint is a lack of the staff's profesisonalism and tardiness. Checkin takes 15 minutes. Checkout takes 20 minutes. 4. Once checked in, the locker was locked. You need a staff (which took another 15 minutes) to open it for you. 5. Some leftover food from the previous night was served in the...

"The heat in the room was too high, but it helped when we opened the window for a while. Staff were polite, Check in was fast. Breakfast was decent, mostly Chinese dishes, but there were wieners and little cakes. "

"We booked for two nights and left after one. We had a king room, it was large and that's all I have to say that is positive. There's mold in the shower and tub, not to mention the whole room/hotel is tired and needs a drastic remodel. The bed was fine, hard, like all of them in China. The front reception barely spoke English. When I called to see when breakfast ended, I was told 12:00. We arrived at 10:00 and everything was being put away."

"部屋自体はちょっと狭いがまあまあ快適でした。夜、廊下ででかい声で立ち話をしているおばちゃんの声がうるさくて寝れなかった。やっと部屋に帰ったと思ったら、ドアが閉まっていないブザーがずっとなりっぱなしでうるさかった。マナーの問題なんですけどね～。空調から、煙の臭いや料理？のにおいがしてくることがあった。食堂の換気扇とダクトがつながっているのではないかと思われる。周りには、そこそこ食べ物屋はあるが、マッサージが無くて残念だった。"