Find Romantic Hotels in Hartlepool

"The stay was very good. On arrival check in and parking was great. We were staying for our 10year wedding anniversary after getting married at the Vermont hotel. Once checked in we went to the room to be welcomed by a happy anniversary message and some cake which was lovely touch. The room was really clean and tidy, spacious and had everything we needed. Breakfast in the morning was great, plenty of options to choose from and the staff were friendly and helpful. Great stay "

"What a fantastic place to stay. Reasonably priced. Free parking in the grounds. Castle felt like a museum too. So many things to see and such a lot of history. My solo room was perfect. Breakfast was brilliant. Made to order. Selection of continental breakfast too. Will definitely come back. "

"Breakfast isnt great , poor qaulity pretty tasteless."

"Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return."

"Excellant location. Very clean & staff helpful & friendly "

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"We all enjoyed the breakfast. We had meals in the evening two nights of our stay and would like to commend the waiter Mike who went above and beyond on his duties, very attentive, polite and courteous. "

"Spacious room, lovely staff. Breakfast was excellent and the location was very central!"

"Poor attitude from staff to a group of disabled (visually impaired) guests with no reasonable adjustments to check in process. Dogmatic jobsworth staff at reception (though to be fair notably a manager stepped in effectively later and “took ownership” to resolve some issues and find the lost bag). Bag taken by porter to a room unconnected to the group and not found for several hours after a trawl of hotel CCTV. Deposit insisted on in case we used mini bar in the room but fridge broken and empty. Double occupancy couple put in single room and vice versa. Bedroom window propped open by a mug on the window sill (on the fourth floor in a room occupied by blind person) was an accident waiting to kill someone on the pavement outside. Very noisy rooms with obviously no soundproofing. Definitely not a hotel to ever use by any group organiser. "