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Fay was great and incredibly helpful

This was a fabulous room for a great price! The room was spacious, hosts were friendly and helpful, the property is in easy walking distance of downtown. Parking is easy.

Everything about this hotel was perfect - the grounds, the buildings, the furnishing, the food, the staff. The setting is near an apple orchard and landscaping beautiful. The building is over 100 years old and totally refurbished to beauty and comfort. I wish I could have stayed longer to enjoy the surroundings.

We stayed for a weekend getaway and everything at this hotel was just perfect. I called ahead to request an early check in and the front desk person was very personable and helpful and left a great impression. The hotel is decorated beautifully and the rooms are spacious with great amenities. Lovely robes and slippers, coconut bath products, towel warmer, wet bar sink and coffee setup - the attention to detail makes this a more luxury stay. There is a great restaurant on site with room service...

Great find on a road trip through NZ

Very nice lodging.

Only stayed one night due to travel schedule. If my schedule was flexible I would have stayed longer. Great staff and rooms were very comfortable!! Will return when I have another chance.

Nice hotel in Napier New Zealand close to the water. With nice water views good location close to restaurants and shopping. Loved the antique shop next door! Room was nicely appointed comfy bed and great pillow selection... Ring in advance if you require extra bedding for the suite.

Clean and comfortable and spacious. Mark was a gem. He called me to let me know I left some medication. Thank you for the extra effort. Would stay again and stay longer.

Office rep was really friendly and helpful since we needed to do laundry and did not have change for machines. We got coins from him and did the laundry

xx

Perfect - just what I needed. Clean, super comfortable, comfy bed, black out curtains, lovely staff and lovely food in the restaurant. And you can't beat the setting!

Great location by the beach and big rooms.

Good

Laundry in the room was very useful and worked well. We did not use the gym.

View from Pacific View 1 suite was great. Room was clean with great amenities. Contactless entry worked well. Parking is extra at $25NZ per night about 3 blocks away with reasonable front of building drop off point. Had a few questions and Cody the property manager answered reasonably quickly. Used the laundry space as well and room had free detergent. Was able to save credit card fees by wiring payment in advance.

Very cute and well-kept suite with Jacuzzi and interesting 1950's retro items. In town and short Uber to/from wineries.