Find Family Hotels in Hatton

"Exceptional property, food and service. It is worth traveling long distance just to be at the property."

"Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka "

"Outstanding property. Very quiet admist nature with river flowing nearby. Room was big and clean, jaccuzi was great and the food was delicious. But what stood out was the customer service of the people who work there. In all my travel I have never experienced such a customer service anywhere. Especially Asalanka and Dimender. They were soft spoken, clearly explained everything and was willing to help with anything. The people who work there is what makes the difference and is definitely a highlight of my Srilanka trip. Definitely Recommended 5 stars. "

"Its a property about 7 km away from town. Its a beautifully built property . As i understand it has 6 rooms, and a pool table in the loft. Great staff. There is no lift but its not an issue. There are small things they need to see to. Like salt and pepper shakers ( rather than sticking your fingers into the salt/pepper jar. ) there are no tissues in the room/bathroom. No hand washers - but lovely towels. The scenery from the small restaurant is amazing. This is place i may stay at again"

"A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed. "

"This hotel was just average. The grounds and gardens around the hotel were beautiful and well maintained, but they can do a better job with the interior. The sheets had tears in them and the towels looked very worn. We were also informed that the wifi would not be working during our stay. All the rooms are located in one building, the walls are very thin so you can hear other guests talking and doors closing. Staff was wonderful!"

"Great hotel in general, bathrooms and diner could be improved. "