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Heritance Tea Factory

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Heritance Tea Factory

Billiards
Premium Room | Memory foam beds, minibar, in-room safe, desk
Flowerdew Suite | Living area | LCD TV, DVD player
Lobby sitting area
Breakfast, lunch and dinner served
Heritance Tea Factory offers a peaceful mountain getaway. Book massages at the spa, enjoy regional cuisine at Kenmare Restaurant, or play mini golf. The property provides high-speed WiFi and organizes ecotours to explore the surrounding natural environment.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room

Superior King Room | Memory foam beds, minibar, in-room safe, desk

Superior King Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Memory foam beds, minibar, in-room safe, desk

Superior Triple Room

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Floor Deluxe

Memory foam beds, minibar, in-room safe, desk

Executive Floor Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 19 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Memory foam beds, minibar, in-room safe, desk

Superior Twin Room

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Mountain view

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

Mountain view

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Memory foam beds, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
  • 46 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Flowerdew Suite

Flowerdew Suite | Memory foam beds, minibar, in-room safe, desk

Flowerdew Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
  • 70 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Kandapola, Heritance Tea Factory is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Pedro Tea Factory and Hakgala Botanic Gardens.
Visit our Kandapola travel guideOpens in a new window
Map
Kandapola Nuwara Eliya, Kandapola

What's nearby

  • Pedro Tea Factory - 13 min drive - 8.0 km
  • Lover's Leap Waterfall - 16 min drive - 9.8 km
  • Assemblies of God Church Nuwara Eliya - 18 min drive - 11.3 km
  • Lake Gregory - 19 min drive - 10.9 km
  • Nuwara Eliya Golf Club - 19 min drive - 12.0 km

Getting around

  • Haputale Railway Station - 76 min drive

Restaurants

  • ‪Indian Summer Restaurant - ‬22 min drive
  • ‪Milano Restaurant - ‬22 min drive
  • ‪Ambal's Hotel - ‬22 min drive
  • ‪Pedro Factory - ‬22 min drive
  • ‪Cafe Noshers - ‬21 min drive

About this property

Heritance Tea Factory

Luxury hotel in the mountains
At Heritance Tea Factory, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site restaurant, Kenmare Restaurant, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels and DVD players
  • Wardrobes/closets, separate sitting areas, and electric kettles

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The price is AED 867
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 22 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kenmare restaurant
  • Kenmare Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Piano
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 4 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 11 for children
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Kandapola
Heritance Tea Factory Hotel Kandapola

Frequently asked questions

Is Heritance Tea Factory pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritance Tea Factory?

Self parking and valet parking are free at this property.

What time is check-in at Heritance Tea Factory?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Heritance Tea Factory?

Check-out is at noon.

Does Heritance Tea Factory provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heritance Tea Factory located?

Situated in the mountains, this luxury hotel is within 9 mi (15 km) of Pedro Tea Factory, Pidurutalagala, and Lover's Leap Waterfall. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 9 mi (15 km).

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Heritance Tea Factory Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 252 reviews
Rating 8 - Good. 66 out of 252 reviews
Rating 6 - Okay. 18 out of 252 reviews
Rating 4 - Poor. 8 out of 252 reviews
Rating 2 - Terrible. 5 out of 252 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique stay in a heritage building. Staff amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Kanagaratnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features
Stayed 1 night in Oct 2025

10/10 Excellent

Jude Deshan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
Stayed 2 nights in Jul 2025

10/10 Excellent

majitha thanujaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD HOTEL 100% RECOMENDED
Stayed 2 nights in May 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the tiny working tea factory.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tea heaven in unique hotel

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was incredible hotel
Stayed 1 night in Apr 2024

8/10 Good

shalendra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well
Stayed 2 nights in Jun 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an exclusive place , very good for relaxing
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
Stayed 2 nights in Feb 2024

6/10 Okay

Eido

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Stayed 1 night in Aug 2023

8/10 Good

Kataraina

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel. Quiet and tranquil location.

Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice.
Stayed 1 night in Jan 2023

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the middle of tea plantations and away from the city. The hotel is an old tea factory which has been converted into a hotel. an eco friendly hotel with amazing views of the hills. courteous and helpful staff, great food (buffet and ala carte) and lovely garden with a small play area for kids. the hotel provides experiences like nature trail, tea picking, tea making process etc. you can go for an outdoor walk in the near by villages and meet the local women while they are plucking the tea leaves. Nuwara Eliya as a town is georgeous and so mesmerizing. we travelled from Kandy to Nuwara eliya and had some amazing views of the tea estates, mountains and water falls.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Stayed 1 night in Jan 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service
The biggest asset of this hotel is the fact that it was once a tea factory. There is still a working mini tea factory on site which guests can tour. The hotel is quite removed from most of civilization which has its own pros and cons. It is also quite a trek to get to and from the hotel. With a very narrow road used for two-way traffic, reaching and leaving the property is an adventure on its own but may not be for the faint of heart. Some basic amenities could benefit from both an upgrade and an update, including the showers. The hotel informs guests of the volume of water used per minute when washing hands and showering. Curiously though, the shower knobs were made to be old (more on this below), that water comes out of both the tap and the shower simultaneously. This defeats the entire principle of and drive to conserve water. Any attempt to shut the tap resulted in the knob falling off. It is worth repeating that this was not always a hotel. That means when they renovated it in our more modern times, they made the conscious choice of making it authentically British but not in the best of ways. The rooms are right and rather claustrophobic. The use of green carpeting doesn’t inspire relaxation or bliss. Room interiors are, for the lack of a better word, stodgy. On a positive note, the hotel boasts of magnificent remnants of the old tea factory. This truly is the highlight of the stay.
Stayed 1 night in Mar 2023

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
夕食t
Stayed 1 night in Sep 2025

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり山の中にあるので、行く道が少し不安になりましたがホテルに到着すると内装が素敵でテンションが上がります。スタッフの方も皆さん親切で、色々説明してくださりとても感じが良いです。夕食は電車のカートの中で食べれるコースメニューを予約していただきましたが、駅員の格好をしたスタッフが食堂車で食べているような演出をしてくれてとても楽しいのでおすすめです。周りな何もなくホテルを楽しむかたちですが、色々なアクティビティが用意されているので十分楽しめます。
Stayed 1 night in Sep 2025

6/10 Okay

Maki

Liked: Cleanliness, staff & service
Disliked: Amenities
設備に古さが見え隠れする施設ですが、スタッフはとても親切です。
Stayed 1 night in Sep 2025

10/10 Excellent

TOMOYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3日間のホテル滞在を ゆったりと過ごすことができる良いホテルです Tea Plucking 体験は 有意義な時間でしたが、Tea Tasting は正直 何を体験したのか不思議な時間でした 4種の異なる紅茶を飲んで 説明を聞く40分で 情報的には Tea Pluckingとかぶる部分も多かったので もう一工夫あると感じ方も異なったかと思いました
Stayed 2 nights in Sep 2025

10/10 Excellent

TOSHIHARU

Stayed 1 night in Sep 2025

10/10 Excellent

Atyria

Stayed 1 night in May 2025