Find all hotels by Best Western in Hauterive

"Room was quite small, but pretty. Breakfast was really good. Cleaning wasn’t really good, we have also received dirty towels. Coffeemaker leaks a bit. 6/10 to summarise our experience "

"No bar, clean room, but the air-conditioning in the room was not working properly. That made the room stay too warm during the night."

"Close to the main station and not from the Old Town. We were able to check-in early at no extra charge."

"Everything about our stay was as hoped, the only glitch was the pocket doors in our suite separating the additional bed/room our daughter was in wouldn’t close and needed repair. The hotel was very apologetic when we let them know. Staff and property were amazing and a great location. "

"I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here. "

"Beautiful Views from almost everywhere! Lovely food and staff extremely kind and helpful! The rooftop bar is great too. "

"Such great service "

"This is a legitimate 2-star hotel. Whoever qualified it for a 4-star hotel made a joke. To start with, there is no refrigerator in the room. Not even a tiny one. The bedding is another joke. A pillow is about 3 cm (a little over an inch) thick, with nothing but lumps inside. I had to ask for 2 more pillows to get it to be of any neck support. I also had to ask for additional 2 blankets as the one provided was too thin. I had to use one of the blankets to cover the pillow stack so that I don’t feel the lumps. In the bathroom: no body lotion provided. No conditioner for after shampoo use. The single container in the shower says: Hand, hair, and body wash. Same container by the sink. No shower cap or vanity kit. The overall look of the room—shabby. Avoid by all means. "

"In a quiet residential area close to the train station and old town both on foot or by public transport. Comfortable single room."